Closed Captions on IE10

Question

Closed Captions on IE10

naeem91 opened this issue 8 years ago · 4 comments

Closed captions does not work on IE10 using main_html5.js. Although IE10 is said to have support for <track> tag and WebVTT.

Answer 1 · 2017-01-09T19:22:03.000Z

Can you please provide us URLs of the asset and CC track you are seeing the problem with?

Answer 2 · 2017-01-09T19:23:38.000Z

And actually, we don't support IE10, we support IE11+ and Edge on Windows.

Answer 3 · 2017-01-10T07:47:40.000Z

This is the ooyala content id VtZWc4ODE61SNu7RdCJTlDhHLJ23vl5d which has multiple CC attached.

These get embedded correctly in <video> as <track> tags but are not displayed. Because IE10 says it support CC so I wanted to see if there's any possible fix for the issue.

Answer 4 · 2017-01-13T00:50:58.000Z

As you can see, CC code for main_html5.js is very platform/browser dependent, supporting IE10 will make it even more complex. Sorry about that.