Sketchup2022 crashes when loading Openstudio plugin 1.7

Question

Sketchup2022 crashes when loading Openstudio plugin 1.7

Closed this issue 24 days ago · 4 comments

Hi there,
I have been trying to load Openstudio plugin 1.7 in sketchup Pro 2022 but it has been crashing. what can i do to fix this issue?

Answer 1 · 2024-08-28T21:54:50.000Z

This happened on windows 11

Answer 2 · 2024-09-07T21:02:07.000Z

Thanks @Thickestman, which version of the OpenStudio Application did you point your plug-in at? If you tried to use OpenStudio Application 1.8.0 higher with SketchUp 2022 that would crash due to the incompatible Ruby versions. You can see the version compatibility matrix at https://github.com/openstudiocoalition/OpenStudioApplication/wiki/OpenStudio-Application-Version-Compatibility-Matrix

I added some code in https://github.com/openstudiocoalition/openstudio-sketchup-plugin/releases/tag/v1.8.0-rc.2 that will prevent suggesting an incompatible version of the OpenStudio Application when users first install the plug-in on a new version of SketchUp.

Answer 3 · 2024-09-08T05:08:51.000Z

Thank you @macumber I was using OpenStudio v1.7.2. Just few minutes ago, I uninstalled the SketchUp 2022 and the OpenStudio, then deleted the files from program file. I installed both SketchUp 2022 and Openstudio v1.7.2 after which I loaded the SketchUp plugin v1.7.0 again and it worked fine.
However, I tried to check if the Building Component Library functionality is working by going to Components & Measures / Find Measures then Reporting > QAQC > OpenStudio Results and download. The OpenStudio Results boxes are not active and cannot be downloaded. It says "This measures requires a newer version of OpenStudio"

Answer 4 · 2024-09-08T18:17:53.000Z

Thanks @Thickestman, that is a known issue for now because NREL made non-backwards compatible changes to many measures when updating the OS SDK to 3.8.0. See the workaround suggested at openstudiocoalition/OpenStudioApplication#751 for a possible workaround.