Video does not load in home page.

[ahv15]

Problem:
The video in the home page does not load when used in firefox, OS-Ubuntu 18.04.
Current Behaviour:
As firefox in Ubuntu does does not support mp4 the video in homepage does not load.

Expected Behaviour
As firefox in Ubuntu supports Ogg, the video loads if Interactions_video.ogg is present as an additional file.

Would you like to work on the issue?
Yes

[seanlip]

I'm a bit confused. I just visited the page with Firefox on Ubuntu and the video works fine.

See the later part of this answer -- do you have an older version of Firefox? The one I'm using at the moment is 71.0.

[ahv15]

I just verified it and I am also using 71.0

So what could the problem be?

[ahv15]

Looks like additional files have to be installed before mp4 loads in firefox and those files around 170 MB should be downloaded separately as it is not always included.
https://askubuntu.com/questions/879672/video-js-wont-playback-in-firefox-video-mp4-is-not-supported-warning?rq=1

[ahv15]

But still adding the Ogg file could save people some time and effort.

[seanlip]

Thanks for the investigation! I think, on balance, let's leave it as-is. (People would need to update their browser in any case, since otherwise they are going to have trouble viewing videos in other sites anyway.)