Pb avec API /télephony et l'ajout d'un agent dans une queue

[s2j1h]

Hello,

I'm using OVH /telephony API to manage agents and queues but I've an issue with

POST /telephony/{billingAccount}/easyHunting/{serviceName}/hunting/queue/{queueId}/agent

This request should create a new skill for an agent (it adds the agent in a queue) as stated in the docs (https://eu.api.ovh.com/console/#/telephony)

But no agent ID is posted in the request (nor is accepted), and I've got this error (using the api on eu.api.ovh.com/console/#/telephony or with my own code) (obviously I've got agents and agents ID to be put in the queue)

Traceback (most recent call last): File "GetLineProperties.py", line 72, in <module> queue_add_agent(1668903,2) File "GetLineProperties.py", line 57, in queue_add_agent result = client.post('/telephony/'+billingAccount+'/easyHunting/'+serviceName+'/hunting/queue/'+queue+"/agent/", File "/home/superman/.local/lib/python3.8/site-packages/ovh/client.py", line 377, in post return self.call('POST', _target, kwargs, _need_auth) File "/home/superman/.local/lib/python3.8/site-packages/ovh/client.py", line 445, in call raise BadParametersError(json_result.get('message'), ovh.exceptions.BadParametersError: Agent doest not exist, create it first OVH-Query-ID: EU.ext-2.5f22a3d7.28601.b25639bb-7876-4a01-997d-7d0b41cb63f9

NB: the response class in the API docs mentions an "Agent ID"

{ -telephony.OvhPabxHuntingAgentQueue: { description: "Agent assigned to a queue" -properties: { -agentId: { type: "long" fullType: "long" canBeNull: false readOnly: true required: false } -position: { type: "long" fullType: "long" canBeNull: false readOnly: false description: "The position in the queue" required: false } -queueId: { type: "long" fullType: "long" canBeNull: false readOnly: true required: false } } } }

Is there any issue with this request in the API (someone forgot an "AgentID" variable ?) ?

[bodji]

Hi,

You can use this call :

POST /telephony/{billingAccount}/easyHunting/{serviceName}/hunting/agent/{agentId}/queue

It contains the agentId parameter.

[rbeuque74]

Hello,
Closing as stalled, and doesn't concerns python-ovh. Feel free to reopen if still relevant.

Romain