Cannot pass the payment process on the select country window

Question

Cannot pass the payment process on the select country window

Jakub41 opened this issue 2 years ago · 3 comments

Jakub41 commented 2 years ago

Hello,

I'm trying to get into the payment process and I'm selecting my location in Denmark and all I see is that

I have an internet connection and I saw if I switch to Italy for example there seems to work.

Why for DK no?

Thank you for your help

Answer 1 · 2022-11-14T20:15:59.000Z

Hi Jakub, thanks for your notification, this is good to know. I'm using Paddle as a Payment provider and I'm not sure why this is happening - presumably it's an issue on their end. I'll close this ticket for now.

Answer 2 · 2022-11-14T20:19:06.000Z

Hi yes seems like that now worked actually I was able to subscribe for the 14-day trial
Thanks

Answer 3 · 2022-11-14T20:20:27.000Z

Awesome - thanks for your support!