Cannot login to Admin

Question

Cannot login to Admin

Opened this issue a year ago · 13 comments

MAD-King commented a year ago

Describe the bug

Admin page keeps refreshing and clears login fields.
Not logging in to Admin site.
No error

To Reproduce

Steps to reproduce the behavior:

Go to '...' admin123/main/login
Click on '....'
Scroll down to '....'
See error

Expected Behavior

Login in to Admin site.

Screenshots / Screencasts

(if applicable, add screenshots or screencast the scenario to help explain your issue the best you can.)

PHP 8.0
pH7Builder-17.9.1

Answer 1 · 2023-04-24T01:18:49.000Z

This is the same thing what was going on with me too we are running 8.2.5 php and ph7Builder 17.9.1

Answer 2 · 2023-04-24T01:28:37.000Z

Were you able to fix it?

Answer 3 · 2023-04-24T02:34:05.000Z

So I just found out you need HTTPS then it will work..

Answer 4 · 2023-04-24T02:48:05.000Z

Not correct. I have HTTPS. Always on my websites.

Answer 5 · 2023-04-24T02:49:40.000Z

we didnt have it on at first then we put it on and it started working right way so not sure.

Answer 6 · 2023-04-24T11:56:56.000Z

HTTPS is always on. I did a search and we were not alone with this issue and no help at all from the developers. Seems like an unreliable software.

Answer 7 · 2023-04-24T15:27:09.000Z

Now I have the admin page shown but can't login. Comes always up with

`The following error was found:

"Email", "Username" or "Password" is incorrect`

despite that everything is correct.

This one is a PIA.

Answer 8 · 2023-04-25T03:18:36.000Z

Try to clear your Cache on your computer.

Answer 9 · 2023-04-25T11:54:59.000Z

Caches are always cleared on all 4 browsers I use. I can login into the user page but not into the admin page. I always get

`The following error was found:

"Email", "Username" or "Password" is incorrect`

but everything is correct.

Answer 10 · 2023-05-12T09:21:33.000Z

@MAD-King Anything in the PHP log? (PHP logs are located at _protected/data/log/pH7log/ and open the file there if any).

If there is something, could you share the error message here?

Answer 11 · 2023-05-12T11:28:46.000Z

I am using my own server for this software now and it works as supposed to. Somehow, it does not like shared hosting accounts. I think this is good so. I also would rather pay for a yearly license to have better support.

Answer 12 · 2023-10-10T09:02:38.000Z

I have similar issue. For no reason when you login, the password on database does change automatically. I have opened new issue, I don't know if they are same or different issues. Which causes that you can't login again. Where are the developers? Where's the "login" routine of this app?

Answer 13 · 2023-10-11T15:33:17.000Z

I have pull request that fixes the bug.