500 Internal Server Error

[agneevX]

Reinstalled and the issue is persisting

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/contrib/pyopenssl.py", line 485, in wrap_socket
    cnx.do_handshake()
  File "/usr/lib/python3/dist-packages/OpenSSL/SSL.py", line 1808, in do_handshake
    self._raise_ssl_error(self._ssl, result)
  File "/usr/lib/python3/dist-packages/OpenSSL/SSL.py", line 1541, in _raise_ssl_error
    raise SysCallError(-1, "Unexpected EOF")
OpenSSL.SSL.SysCallError: (-1, 'Unexpected EOF')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 672, in urlopen
    chunked=chunked,
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 376, in _make_request
    self._validate_conn(conn)
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 994, in _validate_conn
    conn.connect()
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/connection.py", line 360, in connect
    ssl_context=context,
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/util/ssl_.py", line 370, in ssl_wrap_socket
    return context.wrap_socket(sock, server_hostname=server_hostname)
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/contrib/pyopenssl.py", line 491, in wrap_socket
    raise ssl.SSLError("bad handshake: %r" % e)
ssl.SSLError: ("bad handshake: SysCallError(-1, 'Unexpected EOF')",)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/agneev/.local/lib/python3.6/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 720, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/home/agneev/.local/lib/python3.6/site-packages/urllib3/util/retry.py", line 436, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='172-104-180-126.10a8fffc0ff04329a0715e0e3e3ca62e.plex.direct', port=8443): Max retries exceeded with url: /servers (Caused by SSLError(SSLError("bad handshake: SysCallError(-1, 'Unexpected EOF')",),))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/agneev/.local/lib/python3.6/site-packages/cherrypy/_cprequest.py", line 638, in respond
    self._do_respond(path_info)
  File "/home/agneev/.local/lib/python3.6/site-packages/cherrypy/_cprequest.py", line 697, in _do_respond
    response.body = self.handler()
  File "/home/agneev/.local/lib/python3.6/site-packages/cherrypy/lib/encoding.py", line 219, in __call__
    self.body = self.oldhandler(*args, **kwargs)
  File "/home/agneev/.local/lib/python3.6/site-packages/cherrypy/_cpdispatch.py", line 54, in __call__
    return self.callable(*self.args, **self.kwargs)
  File "kitana.py", line 489, in servers
    servers = self.discover_pms(server_name=server_name, server_addr=server_addr)
  File "kitana.py", line 453, in discover_pms
    self.session.get(self.server_addr + "servers", headers=self.full_headers, **self.req_defaults)
  File "/home/agneev/.local/lib/python3.6/site-packages/requests/sessions.py", line 546, in get
    return self.request('GET', url, **kwargs)
  File "/home/agneev/.local/lib/python3.6/site-packages/requests/sessions.py", line 533, in request
    resp = self.send(prep, **send_kwargs)
  File "/home/agneev/.local/lib/python3.6/site-packages/requests/sessions.py", line 646, in send
    r = adapter.send(request, **kwargs)
  File "/home/agneev/.local/lib/python3.6/site-packages/requests/adapters.py", line 514, in send
    raise SSLError(e, request=request)
requests.exceptions.SSLError: HTTPSConnectionPool(host='172-104-180-126.10a8fffc0ff04329a0715e0e3e3ca62e.plex.direct', port=8443): Max retries exceeded with url: /servers (Caused by SSLError(SSLError("bad handshake: SysCallError(-1, 'Unexpected EOF')",),))
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[agneevX]

It seems that this issue is only affecting SSL connections i.e. Plex Relay connections.

Workaround is using a local (although NATed) instance.

[TristBella]

I get the same issue using a local instance. Wasn't getting it till I upgraded the container.

[pannal]

Can you downgrade to 0.3.1-3 and see if it goes away?

[agneevX]

Continuing discussion here.