pannal/Kitana

500 Internal Server Error

Soulfly999 opened this issue · 3 comments

I don't get it what's wrong. I tried to get this run again on my new synology nas in a docker container.
I installed the latest (also 0.4.2) but both have the same Problem. I can login with my plex token but then it runs into an internal server error?

`500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 174, in _new_conn
conn = connection.create_connection(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/connection.py", line 72, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File "/usr/local/lib/python3.8/socket.py", line 918, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -2] Name does not resolve

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 703, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 386, in _make_request
self._validate_conn(conn)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 1042, in _validate_conn
conn.connect()
File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 363, in connect
self.sock = conn = self._new_conn()
File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 186, in _new_conn
raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x7f5bcde85a30>: Failed to establish a new connection: [Errno -2] Name does not resolve`

I just installed this and after choosing the server for plex I get this exact error. Did you ever find a resolution?

Same here, what can I do to fix it?

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 174, in _new_conn
    conn = connection.create_connection(
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/connection.py", line 72, in create_connection
    for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
  File "/usr/local/lib/python3.8/socket.py", line 918, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Try again

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 703, in urlopen
    httplib_response = self._make_request(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 386, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 1042, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 363, in connect
    self.sock = conn = self._new_conn()
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 186, in _new_conn
    raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x7f050c936820>: Failed to establish a new connection: [Errno -3] Try again

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
    resp = conn.urlopen(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 787, in urlopen
    retries = retries.increment(
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 592, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='192-168-50-179.d425a8c09fbe40ca81cf641b63b220ff.plex.direct', port=32400): Max retries exceeded with url: /servers (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f050c936820>: Failed to establish a new connection: [Errno -3] Try again'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/cherrypy/_cprequest.py", line 638, in respond
    self._do_respond(path_info)
  File "/usr/local/lib/python3.8/site-packages/cherrypy/_cprequest.py", line 697, in _do_respond
    response.body = self.handler()
  File "/usr/local/lib/python3.8/site-packages/cherrypy/lib/encoding.py", line 223, in __call__
    self.body = self.oldhandler(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/cherrypy/_cpdispatch.py", line 54, in __call__
    return self.callable(*self.args, **self.kwargs)
  File "kitana.py", line 510, in servers
    servers = self.discover_pms(server_name=server_name, server_addr=server_addr)
  File "kitana.py", line 474, in discover_pms
    self.session.get(self.server_addr + "servers", headers=self.full_headers, **self.req_defaults)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 555, in get
    return self.request('GET', url, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='192-168-50-179.d425a8c09fbe40ca81cf641b63b220ff.plex.direct', port=32400): Max retries exceeded with url: /servers (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f050c936820>: Failed to establish a new connection: [Errno -3] Try again'))

I could not find any solution for that, so i switched to Bazarr, Radarr and Sonarr, but it's a lot of more work to configure this