pieces-app/support

Jetbrains IDEs cant connect to Pieces OS

Farhan-Nahiyan opened this issue · 3 comments

Software

Pieces OS, JetBrains

Operating System / Platform

Windows

Your Pieces OS Version

10.14

Early Access Program

  • Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

Pycharm and IntelliJ can't connect to Pieces OS and copilot also doesn't work
IDE version: 2024.1.6
Extension version: 9.0.2

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Hey @Farhan-Nahiyan thanks for reaching out to us about these issues.

Can you please open 'http://localhost:1000/.well-known/health' in your browser with Pieces OS running? It should say 'ok'.

Besides that could you send me some more information that may lead us to see the root cause of this issue?

  • Please send me your logs, they are present within your documents folder: Documents\com.pieces.os\production\Support\logs
  • What version of windows are you running?
  • Are you on an insider build of windows?

It would be great if we could hop on a call together to do a live debugging session, this will likely result in the fastest resolution. Pick a time that works for you here on my calendar: https://calendar.app.google/acGZTAS7QL8fLhZo8

Hey @Farhan-Nahiyan last week we released updates to Pieces OS, Pieces Desktop, and our JetBrains plugin to introduce better support for the latest JetBrains IDE versions. It seems this has resolved your issue, but if you continue to experience any other problems don't hesitate to let us know! I'm going to close this issue for now. Thanks!