plaid/plaid-python

Download income documents

MariaMozgunova opened this issue · 2 comments

MariaMozgunova commented

Hello,

Thank you for your great work and the library you are building.

I have a question related to the best practices to download income documents. An income document URL is returned from the endpoint /credit/payroll_income/get in the field download_url.

What would be the best approach to download a document at download_url?

Plaid support told me I can do with a simple GET request. Should it be requests.get or there is some method in the Python Plaid client library?

I am asking because if the plain GET request would work then I as well could see a document by opening a link in the browser. However, I see an error instead:

{
  "display_message": null,
  "error_code": "INCOME_VERIFICATION_DOCUMENT_NOT_FOUND",
  "error_message": "the requested data was not found. Please check the ID supplied.",
  "error_type": "INCOME_VERIFICATION_ERROR",
  "request_id": "aCytDdGqf0Rahnr",
  "suggested_action": null
}

Best regards,
Maria

phoenixy1 commented

@MariaMozgunova can you submit a support ticket (or write back on your existing support ticket) for this issue? As far as I know the GET request does not need to be made in any special way, so there is probably something else causing the request to fail; support would be best positioned to troubleshoot and investigate why this API call didn't succeed.

MariaMozgunova commented

I contacted Plaid Support.
It turned out that the download URL expires after a few minutes after calling /credit/payroll_income/get.
Thank you for your response!