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CAT1210 opened this issue · 5 comments
I am getting this error when I click on my bank and click to login. It appears I am getting it for all banks that perhaps have OAUTH (Chase, BoA, etc) as well. My .env seems correct and I have had quickstart working before and haven't changed anything; id, secret, development all populated and redirect is blank. I rotated the secret to see if that would make a difference but it didn't. I have tried with node and Python and results are the same. Can anybody give me a hand on why I am seeing this message box now? Thanks!
some troubleshooting suggestions:
- make sure you are using sandbox environment -- if you are using development, you need to complete the oauth requirements.
- check the console log, terminal, and plaid dashboard logs for any errors
Okay, looks like one of those requirements is Production access, which I haven't really thought about. So, if I use sandbox, I can only use Platypus? I ask because when I select my institution in Sandbox, click to login, and it takes me to Platypus login screen (does this with any OAUTH bank that I select)...
Okay, looks like one of those requirements is Production access, which I haven't really thought about. So, if I use sandbox, I can only use Platypus? I ask because when I select my institution in Sandbox, click to login, and it takes me to Platypus login screen (does this with any OAUTH bank that I select)...
Sandbox does support multiple banks, but it uses the Platypus OAuth flow for all OAuth banks. To test with the real, bank-specific OAuth flows, you'd have to apply for and receive production access, then test in development.