elementor/elementor

Accordion widget looses some of its content while editing.

lukasalperowitz opened this issue · 3 comments

lukasalperowitz commented

Description

Accordion widget looses some of its content while editing.

Steps to reproduce

  • Add an accordion widget
  • Add 8-10 entries
  • Fill in header and content
  • Save the page

Exspected behavior:

  • All entries with header and contents are stored and visible on page

Actual behavior:

  • Headlines of all entries are stored and visibile
  • Content of some (2-3) elements is empty, content entered before is gone.

Environment

== Server Environment ==
Operating System: Linux
Software: Apache/2.4.27 (Unix)
MySQL version: 5.5.5
PHP Version: 5.6.31
PHP Max Input Vars: 1000
PHP Max Post Size: 64M
GD Installed: Yes
Elementor Library: Connected

== WordPress Environment ==
Version: 4.8.1
Site URL: http://new.nightoftheprogfestival.com
Home URL: http://new.nightoftheprogfestival.com
WP Multisite: No
Max Upload Size: 64 MB
Memory limit: 128M
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Language: de-DE
Timezone: Europe/Berlin
Debug Mode: Active

== Theme ==
Name: Twenty Seventeen Child-Theme
Version: 1.0
Author: Lukas Alperowitz
Child Theme: Yes
Parent Theme Name: Twenty Seventeen
Parent Theme Version: 1.3
Parent Theme Author: the WordPress team

== User ==
Role: administrator
WP Profile lang: de_DE
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36

== Active Plugins ==
Custom Facebook Feed
Version: 2.4.6
Author: Smash Balloon

Custom Twitter Feeds
	Version: 1.2.6
	Author: Smash Balloon

Easy Google Fonts
	Version: 1.4.3
	Author: Titanium Themes

Elementor
	Version: 1.7.1
	Author: Elementor.com

Instagram Feed
	Version: 1.4.9
	Author: Smash Balloon

Jetpack by WordPress.com
	Version: 5.2.1
	Author: Automattic

Polylang
	Version: 2.2.1
	Author: Frédéric Demarle

YouTube
	Version: 11.8.2
	Author: EmbedPlus Team

== Debug ==
Errors:
TypeError: Cannot read property 'errors' of undefined
at http://new.nightoftheprogfestival.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.7.1 - 2:111772
2017-09-02 14:37 +00:00
x 2 times

	TypeError: Cannot read property 'removeClass' of undefined
		at http://new.nightoftheprogfestival.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.7.1 - 2:105283
		2017-09-02 14:27 +00:00
		x 4 times

	TypeError: elementor.getPanelView(...).getCurrentPageView(...).showView is not a function
		at http://new.nightoftheprogfestival.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.7.1 - 2:50451
		2017-08-31 18:26 +00:00

	TypeError: Cannot read property 'style' of undefined
		at http://new.nightoftheprogfestival.com/wp-admin/js/editor.min.js?ver=4.8.1 - 1:693
		2017-08-31 14:20 +00:00
		x 17 times

	TypeError: Cannot read property 'reset' of undefined
		at http://new.nightoftheprogfestival.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.7.1 - 2:50374
		2017-08-31 09:25 +00:00
arielk commented

This is something that was fixed in the latest versions, try updating to version 1.7.2 and let me know if it works out for you

lukasalperowitz commented

@arielk
I upgraded to 1.7.3 and the problem persists. Adding content via the wysiwyg editor is most the time not shown and saved. It seems as a workaround a can add content in the text view and save after each item. Can i provide you with additional logs in any way?

arielk commented

I'm afraid there is a conflict between Elementor and other plugins.

Please deactivate all of other plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

If you have a caching plugin, make sure you deactivate it, or even better – purge the cache before.

Change your WordPress theme to WordPress TwentySixteen (or other default WordPress theme).

If you have followed all these steps and you’re still encountering difficulties, If you have followed all these steps and you’re still encountering difficulties, please contact support [at] elementor.com, with complete login information to access your website, and our support team will try to assist.