Can't open my polkadot.network
Ddincer85 opened this issue · 6 comments
- Instructions on how to reproduce this issue. This means the steps you take when you try to connect with screenshots.
There is no connection possible with any wallet.
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The browser you are using and its version
Latest version of Chrome on IMAC latest version -
Which extensions you have installed on your browser
Enkrypt, Metamask, Polkadot JS and Subwallet -
With which extension you are trying to connect
Any of them
Same issue here - the staking app doesn't see either Talisman or polkadot.js extentions.
Please can you try the following troubleshooting steps:
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Disable all other extensions apart from the one you wish to connect to, including non-Polkadot extensions as they also interfere with the DOM.
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Clear all website data for staking dashboard so local storage is reset.
After this, refresh the app and attempt to connect the single web extension of interest.
If this is successful, turn on the other extensions one by one until the breakage occurs. This will determine what extension is causing the break.
@rossbulat No joy. The issue for me was only Chrome, now today it's Firefox as well. Seems a cross browser issue, at least on my system. Other parachain dapps don't have this issue at all, only the staking dapp.
Unfortunately I am unable to reproduce this. But I am now exploring ways to disable Metamask Snaps and Enkrypt by default and only allow one of those to be enabled at any given time.
It will most likely be only allowing one web extension to be connected at one time.
@rudijs Please can you check if the problem persists on https://paritytech.github.io/polkadot-staking-dashboard.
Closing due to inactivity.