Automatic Updates Fail To Enable

Question

Automatic Updates Fail To Enable

SwiftLemon opened this issue 2 years ago · 8 comments

Distribution (run cat /etc/os-release):
NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"

Related Application and/or Package Version (run apt policy $PACKAGE NAME):
System and Application Updates

Issue/Bug Description:
When attempting to switch the toggle ON for Automatic Updates after closing settings and reopening the toggle is reverted back to OFF.

Steps to reproduce (if you know):

Open settings
Go to "OS Upgrade & Recovery"
Toggle the "Automatic Updates" to the ON position
Close Settings
Open Settings
Go to "OS Upgrade & Recovery"
The "Automatic Updates" toggle is now in the OFF position

Expected behavior:
The "Automatic Updates" toggle should stay ON and enable automatic updating when toggled ON.

Answer 1 · 2022-10-05T01:46:45.000Z

The fix for this was in Monday's update. Have you updated the system recently?

Answer 2 · 2022-10-05T02:13:56.000Z

The fix for this was in Monday's update. Have you updated the system recently?

Yes the system should be fully updated, some additional things I tried before creating the report.

Clean install from the "pop-os_22.04_amd64_nvidia_14.iso"
Checked and updated from the Pop!_Shop GUI
ran apt-get update and apt-get upgrade (gave 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.)

Answer 3 · 2022-10-05T08:55:46.000Z

systemctl status --user com.system76.SystemUpdater.Local

The status of this service should be active.

systemctl status com.system76.SystemUpdater

Same with this one.

Answer 4 · 2022-10-05T13:38:58.000Z

Using both those commands, seems to show each service as "inactive (dead)"

systemctl status --user com.system76.SystemUpdater.Local
com.system76.SystemUpdater.Local.service - Local session service for the Pop >
Loaded: loaded (/usr/lib/systemd/user/com.system76.SystemUpdater.Local.ser>
Active: inactive (dead)

systemctl status com.system76.SystemUpdater
com.system76.SystemUpdater.service - Distribution updater
Loaded: loaded (/lib/systemd/system/com.system76.SystemUpdater.service; enabled; vendor preset: enabled)
Active: inactive (dead)

Answer 5 · 2022-10-05T14:50:18.000Z

Did you restart after installing those updates? Any logs from these services?

Answer 6 · 2022-10-05T15:22:40.000Z

Correct a few restarts after all the updates. Sorry, I don't know how to get/find the logs for these services.

Tried a few commands such as
systemctl restart com.system76.SystemUpdater
then
systemctl enable com.system76.SystemUpdater

This did work however after a reboot running
systemctl status com.system76.SystemUpdater

shows the service as "Inactive (dead)" and the Automatic Updates toggle now being stuck ON

Answer 7 · 2022-10-08T20:47:07.000Z

@SwiftLemon commands save my day, now working as well

Answer 8 · 2022-11-07T15:55:40.000Z

We probably don't need both this issue and pop-os/system-updater#30 open to track the same bug. I'll re-close this one for now, and let's use pop-os/system-updater#30 to continue to track it.