postnl/postnl-magento1

GoMage LightCheckout postcode checker not working after swicth addresses

webtekindo opened this issue · 1 comments

webtekindo commented

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Description of your issue, suggested solution and other information

We are using GoMage LightCheckout. On the checkout page if an user is login, and switch between his billing/shipping address (event on #billing-address-select checkout.loadAddress(...)) then the postcode checker is not working anymore. Working fine when the page is reload, but not just after you switch addressese.

Hope you can help us with that issue.

Thank you!

TIG supportdesk

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tig-jaspersmits commented

Hi Webtekindo,

Unfortunate to hear that you are experiencing a problem with the combination of these two extensions. What i would recommend is contacting PostNL support about this. They will investigate the problem and will inform us about that once they've done that.

You can contact them on 088-2255652 or by e-mail on citservicedesk@postnl.nl. We are more then willing to help you with the problem, but in this situation it needs to go trough PostNL first.

Once you have received a casenumber from PostNL you can contact us on support@tig.nl. We can then start the investigation for you.

Kind regards,

Jasper
TIG