postnl/postnl-magento1-End-of-life

Address in UK fails when postcode check is enabled

Closed this issue · 1 comments

Make sure you are using the latest version: https://tig.nl/postnl-magento-extensies/

Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running the latest version of the TIG PostNL Magento extension.

running version 0.15.7, not going to upgrade since the work-around works enough for me.


What is the purpose of your issue?

  • Feature request (request for a new functionality)
  • Bug report (encountered problems with the TIG PostNL Magento extension)
  • Extension support request (request for adding support for a new extension)
  • Other

If your issue contains security sensitive information

** If your issue may contain sensitive information, please send us an e-mail at security@tig.nl.**

  • This issue does not contain any security sensitive information

Please describe the precise steps to reproduce your issue:

  • Enable postcode check for NL
  • Have 2 address lines
  • Add order to UK with:
    • address line 1: 16 SomeSteet
    • address line 2: A06 SomeBuilding
  • Expected result
    • i can still print a label
  • Actual result (Please provide screenshots if applicable)
    • ERROR in logs: Invalid housnumber supplied: A06 SomeBuilding' and code 'POSTNL-0059'
  • Workaround (If available, otherwise just write "None")
    • use 3 fields per adres and split manually

TIG support

  • Please ask your question in English to ensure that your issue can help other people internationally. Nevertheless we will respond in English.
  • If you want support with installing the PostNL extension, please contact citservicedesk@postnl.nl for free support, or contact us directly at support@tig.nl for paid support plans.

Hi @poidoctor ,

Thanks for contacting us. Do you have an example for the address you are using? I've just tried this and I don't have any problems printing a label with the information you've provided.

Looking forward to your response.

Kind regards,

Jasper