Bug: Webhook not triggered after subscribe and unsubscribe event
Closed this issue · 1 comments
Do you want to request a feature or report a bug?
Bug
What is the current behavior?
For 1 particular user, the pusher webhook is not trigged after subscribe/unsubscribe event. No issue for all other users so far.
If the current behavior is a bug, please provide the steps to reproduce and
if possible a minimal demo of the problem via https://jsfiddle.net or similar.
I was not able to replicate the bug myself because it only happens to 1 particular user. It started after the pusher outage on September 6th, 2023.
What is the expected behavior?
Webhook should be triggered properly after subscribe/unsubscribe event for all users.
Which versions of Pusher, and which browsers / OS are affected by this issue?
Did this work in previous versions of Pusher? If so, which?
Pusher version is 5.0.0. We didn't have any upgrade to pusher in the past 4 years.
As this is only happening for a single user we will likely need to dig deep into your app, including sharing the user/channel name. As such I recommend you contact us via support - you can log a ticket at https://messagebird.com/support-center/Pusher-request-new.