pypi/support

Account recovery request

Closed this issue · 1 comments

PyPI Username

franckberneron

Reason for request

Lost the 2FA app because my mobile phone got stolen.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.

Hi @franckberneron,

Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.