pypi/support

Account recovery request

Closed this issue · 2 comments

etodd commented

PyPI Username

brittsdm

Reason for request

Our PyPi account is registered to an employee's email address who no longer works here (britt@strongdm.com).

Could you please change the primary email address to infra@strongdm.com? We can validate that one.

We do have the 2FA codes for this account.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
Thespi-Brain commented

Hi @etodd,

It looks like your email address is already set to the infra@strongdm.com. Are you still having trouble? Let me know, and we will go from there.

etodd commented

I think we got it resolved via other means, thank you!

  • 👍1