pypi/support

Account recovery request

Closed this issue · 2 comments

alexanderivrii commented

PyPI Username

alexanderivrii

Reason for request

Hi,

I have recently changed both my laptop and my phone, and I have only now realized that I do not have access to my old phone's 2FA software (DuoMobile) and I do not have the recovery codes. I do remember the password I created, but this is not enough. If it helps, here is the python package https://pypi.org/project/qiskit-sat-synthesis/ that I wanted to push a new version of to PyPI.

Sincerely,
Alexander Ivrii

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
Thespi-Brain commented

Hi @alexanderivrii,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

Thespi-Brain commented

Hi @alexanderivrii,

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

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