ralphkb/sentinel-tickets

Error Section blacklist role

Closed this issue · 2 comments

[Wednesday, May 15, 2024 at 7:28:49 PM UTC] [Bot v1.3.0] [NodeJS v20.11.1] [ERROR]
TypeError: Cannot read properties of undefined (reading 'slice')
at parseDurationToMilliseconds (/home/runner/hrp-ticket/index.js:535:25)
at Object.execute (/home/runner/hrp-ticket/events/interactionCreate.js:262:13)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

And Error create ticket
Screenshot 2024-05-15 122135

Hey, please write an explanation on how you got the first issue because the error is not enough and I can't seem to replicate it by testing.
For the creation of tickets issue, your bot either lacks permissions to see a category or you might have an outdated configuration where the categoryID and closedCategoryID were changed from a string to an array of strings. Checking those should fix the issue.