Heroku: every email is "is_reachable": "unknown"
walkerdustin opened this issue · 23 comments
walkerdustin commented
I used the "One-Click Deploy to Heroku".
Now I am playing around with the API with some Python.
My Issue is that every email is "is_reachable": "unknown"
(except Yahoo)
I haven't done more than 10 check email requests for each domain.
I have tested about 10 different domains.
amaury1093 commented
Hey! You can set the RUST_LOG env variable to debug, and use heroku logs to see the logs. They will tell you why it's unknown.
walkerdustin commented
Thanks for the response.
unfortunately the only Error message I see is TimeoutError(TimeoutError { _private: () })
I don't know how to fix this error.
SaShimy commented
Hello @Dustin-dusTir and @AmauryM !
I was using the heroku deployed version since some months and just some days ago I ran across the same error : "is_reachable": "unknown" for all my emails.
The problem seems to be the timeout for the smtp check :
"smtp": { "error": { "type": "TimeoutError", "message": "future has timed out" } }
I checked on the version you have deployed as SaaS https://reacher.email/ and it seems to be working just fine.
Is there something I am missing ? I did not change a thing since I am using it, maybe heroku changed something ?
amaury1093 commented
I just double-checked, I don't think this is an issue. Just deployed a fresh Heroku, and got correct results:
➜ $ curl -X POST \
https://{my_fresh_app}.herokuapp.com/v0/check_email \
-L \
-H 'content-type: application/json' \
-d '{"to_email": "amaury@reacher.email"}'
{"input":"amaury@reacher.email","is_reachable":"safe","misc":{"is_disposable":false,"is_role_account":false},"mx":{"accepts_mail":true,"records":["mailsec.protonmail.ch.","mail.protonmail.ch."]},"smtp":{"can_connect_smtp":true,"has_full_inbox":false,"is_catch_all":false,"is_deliverable":true,"is_disabled":false},"syntax":{"address":"amaury@reacher.email","domain":"reacher.email","is_valid_syntax":true,"username":"amaury"}}% @SaShimy @Dustin-dusTir To understand why Heroku times out, please paste the logs. I'll be able to help only with logs.
- set the RUST_LOG env variable to
debug - run
heroku logs
josselinlbe commented
Hello @Dustin-dusTir, @SaShimy and @AmauryM! Same error! Thanks for your help.
Logs:
2021-09-27T17:04:08.689480+00:00 heroku[web.1]: State changed from starting to up
2021-09-27T17:04:14.335989+00:00 app[web.1]: [2021-09-27T17:04:14Z DEBUG hyper::proto::h1::conn] read eof
2021-09-27T17:04:57.966368+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG hyper::proto::h1::io] parsed 16 headers
2021-09-27T17:04:57.966377+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG hyper::proto::h1::conn] incoming body is content-length (44 bytes)
2021-09-27T17:04:57.966942+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG hyper::proto::h1::conn] incoming body completed
2021-09-27T17:04:57.967054+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG reacher] [email=amaury@reacher.email] Checking with retry option Direct, attempt #2
2021-09-27T17:04:57.967104+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG check-if-email-exists] Checking email "amaury@reacher.email"
2021-09-27T17:04:57.967148+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG check-if-email-exists] Found the following syntax validation: SyntaxDetails { address: Some(EmailAddress("amaury@reacher.email")), domain: "reacher.email", is_valid_syntax: true, username: "amaury" }
2021-09-27T17:04:57.967325+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::xfer::dns_handle] querying: reacher.email MX
2021-09-27T17:04:57.967372+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_resolver::name_server::name_server_pool] sending request: [Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }]
2021-09-27T17:04:57.967383+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_resolver::name_server::name_server] reconnecting: NameServerConfig { socket_addr: 8.8.8.8:53, protocol: Udp, tls_dns_name: None, trust_nx_responses: true }
2021-09-27T17:04:57.968089+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::xfer] enqueueing message: [Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }]
2021-09-27T17:04:57.968187+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_resolver::name_server::name_server] reconnecting: NameServerConfig { socket_addr: 8.8.4.4:53, protocol: Udp, tls_dns_name: None, trust_nx_responses: true }
2021-09-27T17:04:57.968792+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::xfer] enqueueing message: [Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }]
2021-09-27T17:04:57.968949+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::udp::udp_stream] created socket successfully
2021-09-27T17:04:57.969125+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::udp::udp_stream] created socket successfully
2021-09-27T17:04:57.985835+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::udp::udp_client_stream] received message id: 12380
2021-09-27T17:04:57.985971+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::xfer::dns_exchange] io_stream is done, shutting down
2021-09-27T17:04:57.985973+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG check-if-email-exists] Found the following MX hosts MxDetails { lookup: Ok(MxLookup(Lookup { query: Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }, records: [Record { name_labels: Name { is_fqdn: true, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, rr_type: MX, dns_class: IN, ttl: 1573, rdata: MX(MX { preference: 20, exchange: Name { is_fqdn: true, label_data: [109, 97, 105, 108, 115, 101, 99, 112, 114, 111, 116, 111, 110, 109, 97, 105, 108, 99, 104], label_ends: [7, 17, 19] } }) }, Record { name_labels: Name { is_fqdn: true, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, rr_type: MX, dns_class: IN, ttl: 1573, rdata: MX(MX { preference: 10, exchange: Name { is_fqdn: true, label_data: [109, 97, 105, 108, 112, 114, 111, 116, 111, 110, 109, 97, 105, 108, 99, 104], label_ends: [4, 14, 16] } }) }], valid_until: Instant { tv_sec: 1427210, tv_nsec: 193956639 } })) }
2021-09-27T17:04:57.985973+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG trust_dns_proto::xfer::dns_exchange] io_stream is done, shutting down
2021-09-27T17:04:57.986249+00:00 app[web.1]: [2021-09-27T17:04:57Z DEBUG check-if-email-exists] Found the following misc details: MiscDetails { is_disposable: false, is_role_account: false }
2021-09-27T17:04:58.012425+00:00 app[web.1]: [2021-09-27T17:04:58Z DEBUG check-if-email-exists] Connecting to mailsec.protonmail.ch.:25
2021-09-27T17:05:07.986480+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG reacher] [email=amaury@reacher.email] Got result with retry option Direct, attempt #2, is_reachable=Unknown
2021-09-27T17:05:07.986768+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG reacher_backend::sentry_util] Sending error to Sentry: TimeoutError(TimeoutError { _private: () })
2021-09-27T17:05:07.986800+00:00 app[web.1]: CheckEmailOutput {
2021-09-27T17:05:07.986800+00:00 app[web.1]: input: "***@reacher.email",
2021-09-27T17:05:07.986800+00:00 app[web.1]: is_reachable: Unknown,
2021-09-27T17:05:07.986801+00:00 app[web.1]: misc: Ok(
2021-09-27T17:05:07.986801+00:00 app[web.1]: MiscDetails {
2021-09-27T17:05:07.986802+00:00 app[web.1]: is_disposable: false,
2021-09-27T17:05:07.986802+00:00 app[web.1]: is_role_account: false,
2021-09-27T17:05:07.986803+00:00 app[web.1]: },
2021-09-27T17:05:07.986803+00:00 app[web.1]: ),
2021-09-27T17:05:07.986803+00:00 app[web.1]: mx: Ok(
2021-09-27T17:05:07.986803+00:00 app[web.1]: MxDetails {
2021-09-27T17:05:07.986804+00:00 app[web.1]: lookup: Ok(
2021-09-27T17:05:07.986804+00:00 app[web.1]: MxLookup(
2021-09-27T17:05:07.986805+00:00 app[web.1]: Lookup {
2021-09-27T17:05:07.986805+00:00 app[web.1]: query: Query {
2021-09-27T17:05:07.986805+00:00 app[web.1]: name: Name {
2021-09-27T17:05:07.986805+00:00 app[web.1]: is_fqdn: false,
2021-09-27T17:05:07.986806+00:00 app[web.1]: label_data: [
2021-09-27T17:05:07.986806+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986806+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986806+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986807+00:00 app[web.1]: 99,
2021-09-27T17:05:07.986807+00:00 app[web.1]: 104,
2021-09-27T17:05:07.986807+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986807+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986807+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986808+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986808+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986808+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986808+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986808+00:00 app[web.1]: ],
2021-09-27T17:05:07.986809+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:07.986809+00:00 app[web.1]: 7,
2021-09-27T17:05:07.986809+00:00 app[web.1]: 12,
2021-09-27T17:05:07.986809+00:00 app[web.1]: ],
2021-09-27T17:05:07.986810+00:00 app[web.1]: },
2021-09-27T17:05:07.986810+00:00 app[web.1]: query_type: MX,
2021-09-27T17:05:07.986810+00:00 app[web.1]: query_class: IN,
2021-09-27T17:05:07.986810+00:00 app[web.1]: },
2021-09-27T17:05:07.986811+00:00 app[web.1]: records: [
2021-09-27T17:05:07.986811+00:00 app[web.1]: Record {
2021-09-27T17:05:07.986811+00:00 app[web.1]: name_labels: Name {
2021-09-27T17:05:07.986812+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:07.986812+00:00 app[web.1]: label_data: [
2021-09-27T17:05:07.986812+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986813+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986813+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986813+00:00 app[web.1]: 99,
2021-09-27T17:05:07.986813+00:00 app[web.1]: 104,
2021-09-27T17:05:07.986813+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986814+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986814+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986814+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986814+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986814+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986815+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986815+00:00 app[web.1]: ],
2021-09-27T17:05:07.986815+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:07.986815+00:00 app[web.1]: 7,
2021-09-27T17:05:07.986816+00:00 app[web.1]: 12,
2021-09-27T17:05:07.986816+00:00 app[web.1]: ],
2021-09-27T17:05:07.986816+00:00 app[web.1]: },
2021-09-27T17:05:07.986816+00:00 app[web.1]: rr_type: MX,
2021-09-27T17:05:07.986817+00:00 app[web.1]: dns_class: IN,
2021-09-27T17:05:07.986817+00:00 app[web.1]: ttl: 1573,
2021-09-27T17:05:07.986817+00:00 app[web.1]: rdata: MX(
2021-09-27T17:05:07.986817+00:00 app[web.1]: MX {
2021-09-27T17:05:07.986818+00:00 app[web.1]: preference: 20,
2021-09-27T17:05:07.986818+00:00 app[web.1]: exchange: Name {
2021-09-27T17:05:07.986818+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:07.986818+00:00 app[web.1]: label_data: [
2021-09-27T17:05:07.986819+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986819+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986819+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986819+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986820+00:00 app[web.1]: 115,
2021-09-27T17:05:07.986820+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986820+00:00 app[web.1]: 99,
2021-09-27T17:05:07.986820+00:00 app[web.1]: 112,
2021-09-27T17:05:07.986820+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986821+00:00 app[web.1]: 111,
2021-09-27T17:05:07.986821+00:00 app[web.1]: 116,
2021-09-27T17:05:07.986821+00:00 app[web.1]: 111,
2021-09-27T17:05:07.986822+00:00 app[web.1]: 110,
2021-09-27T17:05:07.986822+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986822+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986822+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986823+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986823+00:00 app[web.1]: 99,
2021-09-27T17:05:07.986824+00:00 app[web.1]: 104,
2021-09-27T17:05:07.986824+00:00 app[web.1]: ],
2021-09-27T17:05:07.986825+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:07.986826+00:00 app[web.1]: 7,
2021-09-27T17:05:07.986826+00:00 app[web.1]: 17,
2021-09-27T17:05:07.986826+00:00 app[web.1]: 19,
2021-09-27T17:05:07.986826+00:00 app[web.1]: ],
2021-09-27T17:05:07.986833+00:00 app[web.1]: },
2021-09-27T17:05:07.986834+00:00 app[web.1]: },
2021-09-27T17:05:07.986834+00:00 app[web.1]: ),
2021-09-27T17:05:07.986834+00:00 app[web.1]: },
2021-09-27T17:05:07.986835+00:00 app[web.1]: Record {
2021-09-27T17:05:07.986835+00:00 app[web.1]: name_labels: Name {
2021-09-27T17:05:07.986835+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:07.986836+00:00 app[web.1]: label_data: [
2021-09-27T17:05:07.986836+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986836+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986837+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986837+00:00 app[web.1]: 99,
2021-09-27T17:05:07.986837+00:00 app[web.1]: 104,
2021-09-27T17:05:07.986837+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986838+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986838+00:00 app[web.1]: 101,
2021-09-27T17:05:07.986838+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986839+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986839+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986839+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986848+00:00 app[web.1]: ],
2021-09-27T17:05:07.986848+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:07.986848+00:00 app[web.1]: 7,
2021-09-27T17:05:07.986848+00:00 app[web.1]: 12,
2021-09-27T17:05:07.986849+00:00 app[web.1]: ],
2021-09-27T17:05:07.986849+00:00 app[web.1]: },
2021-09-27T17:05:07.986849+00:00 app[web.1]: rr_type: MX,
2021-09-27T17:05:07.986850+00:00 app[web.1]: dns_class: IN,
2021-09-27T17:05:07.986850+00:00 app[web.1]: ttl: 1573,
2021-09-27T17:05:07.986850+00:00 app[web.1]: rdata: MX(
2021-09-27T17:05:07.986851+00:00 app[web.1]: MX {
2021-09-27T17:05:07.986851+00:00 app[web.1]: preference: 10,
2021-09-27T17:05:07.986851+00:00 app[web.1]: exchange: Name {
2021-09-27T17:05:07.986852+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:07.986852+00:00 app[web.1]: label_data: [
2021-09-27T17:05:07.986852+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986853+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986853+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986853+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986854+00:00 app[web.1]: 112,
2021-09-27T17:05:07.986854+00:00 app[web.1]: 114,
2021-09-27T17:05:07.986854+00:00 app[web.1]: 111,
2021-09-27T17:05:07.986854+00:00 app[web.1]: 116,
2021-09-27T17:05:07.986854+00:00 app[web.1]: 111,
2021-09-27T17:05:07.986854+00:00 app[web.1]: 110,
2021-09-27T17:05:07.986855+00:00 app[web.1]: 109,
2021-09-27T17:05:07.986855+00:00 app[web.1]: 97,
2021-09-27T17:05:07.986855+00:00 app[web.1]: 105,
2021-09-27T17:05:07.986855+00:00 app[web.1]: 108,
2021-09-27T17:05:07.986855+00:00 app[web.1]: 99,
2021-09-27T17:05:07.986855+00:00 app[web.1]: 104,
2021-09-27T17:05:07.986856+00:00 app[web.1]: ],
2021-09-27T17:05:07.986856+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:07.986856+00:00 app[web.1]: 4,
2021-09-27T17:05:07.986856+00:00 app[web.1]: 14,
2021-09-27T17:05:07.986856+00:00 app[web.1]: 16,
2021-09-27T17:05:07.986856+00:00 app[web.1]: ],
2021-09-27T17:05:07.986857+00:00 app[web.1]: },
2021-09-27T17:05:07.986857+00:00 app[web.1]: },
2021-09-27T17:05:07.986857+00:00 app[web.1]: ),
2021-09-27T17:05:07.986858+00:00 app[web.1]: },
2021-09-27T17:05:07.986858+00:00 app[web.1]: ],
2021-09-27T17:05:07.986858+00:00 app[web.1]: valid_until: Instant {
2021-09-27T17:05:07.986858+00:00 app[web.1]: tv_sec: 1427210,
2021-09-27T17:05:07.986859+00:00 app[web.1]: tv_nsec: 193956639,
2021-09-27T17:05:07.986859+00:00 app[web.1]: },
2021-09-27T17:05:07.986859+00:00 app[web.1]: },
2021-09-27T17:05:07.986860+00:00 app[web.1]: ),
2021-09-27T17:05:07.986860+00:00 app[web.1]: ),
2021-09-27T17:05:07.986860+00:00 app[web.1]: },
2021-09-27T17:05:07.986860+00:00 app[web.1]: ),
2021-09-27T17:05:07.986860+00:00 app[web.1]: smtp: Err(
2021-09-27T17:05:07.986861+00:00 app[web.1]: TimeoutError(
2021-09-27T17:05:07.986861+00:00 app[web.1]: TimeoutError {
2021-09-27T17:05:07.986861+00:00 app[web.1]: _private: (),
2021-09-27T17:05:07.986862+00:00 app[web.1]: },
2021-09-27T17:05:07.986862+00:00 app[web.1]: ),
2021-09-27T17:05:07.986862+00:00 app[web.1]: ),
2021-09-27T17:05:07.986863+00:00 app[web.1]: syntax: SyntaxDetails {
2021-09-27T17:05:07.986863+00:00 app[web.1]: address: Some(
2021-09-27T17:05:07.986863+00:00 app[web.1]: EmailAddress(
2021-09-27T17:05:07.986864+00:00 app[web.1]: "***@reacher.email",
2021-09-27T17:05:07.986864+00:00 app[web.1]: ),
2021-09-27T17:05:07.986864+00:00 app[web.1]: ),
2021-09-27T17:05:07.986864+00:00 app[web.1]: domain: "reacher.email",
2021-09-27T17:05:07.986865+00:00 app[web.1]: is_valid_syntax: true,
2021-09-27T17:05:07.986865+00:00 app[web.1]: username: "***",
2021-09-27T17:05:07.986865+00:00 app[web.1]: },
2021-09-27T17:05:07.986879+00:00 app[web.1]: }
2021-09-27T17:05:07.986931+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG reacher] [email=amaury@reacher.email] Checking with retry option Direct, attempt #1
2021-09-27T17:05:07.986959+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG check-if-email-exists] Checking email "amaury@reacher.email"
2021-09-27T17:05:07.986978+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG check-if-email-exists] Found the following syntax validation: SyntaxDetails { address: Some(EmailAddress("amaury@reacher.email")), domain: "reacher.email", is_valid_syntax: true, username: "amaury" }
2021-09-27T17:05:07.987135+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::xfer::dns_handle] querying: reacher.email MX
2021-09-27T17:05:07.987163+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_resolver::name_server::name_server_pool] sending request: [Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }]
2021-09-27T17:05:07.987186+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_resolver::name_server::name_server] reconnecting: NameServerConfig { socket_addr: 8.8.8.8:53, protocol: Udp, tls_dns_name: None, trust_nx_responses: true }
2021-09-27T17:05:07.987272+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::xfer] enqueueing message: [Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }]
2021-09-27T17:05:07.987337+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_resolver::name_server::name_server] reconnecting: NameServerConfig { socket_addr: 8.8.4.4:53, protocol: Udp, tls_dns_name: None, trust_nx_responses: true }
2021-09-27T17:05:07.987358+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::xfer] enqueueing message: [Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }]
2021-09-27T17:05:07.987538+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::udp::udp_stream] created socket successfully
2021-09-27T17:05:07.987924+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::udp::udp_stream] created socket successfully
2021-09-27T17:05:07.988724+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::udp::udp_client_stream] received message id: 37837
2021-09-27T17:05:07.988856+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG check-if-email-exists] Found the following MX hosts MxDetails { lookup: Ok(MxLookup(Lookup { query: Query { name: Name { is_fqdn: false, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, query_type: MX, query_class: IN }, records: [Record { name_labels: Name { is_fqdn: true, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, rr_type: MX, dns_class: IN, ttl: 1573, rdata: MX(MX { preference: 20, exchange: Name { is_fqdn: true, label_data: [109, 97, 105, 108, 115, 101, 99, 112, 114, 111, 116, 111, 110, 109, 97, 105, 108, 99, 104], label_ends: [7, 17, 19] } }) }, Record { name_labels: Name { is_fqdn: true, label_data: [114, 101, 97, 99, 104, 101, 114, 101, 109, 97, 105, 108], label_ends: [7, 12] }, rr_type: MX, dns_class: IN, ttl: 1573, rdata: MX(MX { preference: 10, exchange: Name { is_fqdn: true, label_data: [109, 97, 105, 108, 112, 114, 111, 116, 111, 110, 109, 97, 105, 108, 99, 104], label_ends: [4, 14, 16] } }) }], valid_until: Instant { tv_sec: 1427220, tv_nsec: 196900300 } })) }
2021-09-27T17:05:07.989008+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::xfer::dns_exchange] io_stream is done, shutting down
2021-09-27T17:05:07.989051+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG trust_dns_proto::xfer::dns_exchange] io_stream is done, shutting down
2021-09-27T17:05:07.989314+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG check-if-email-exists] Found the following misc details: MiscDetails { is_disposable: false, is_role_account: false }
2021-09-27T17:05:07.990040+00:00 app[web.1]: [2021-09-27T17:05:07Z DEBUG check-if-email-exists] Connecting to mailsec.protonmail.ch.:25
2021-09-27T17:05:17.990350+00:00 heroku[router]: at=info method=POST path="/v0/check_email" host=****.herokuapp.com request_id=faec2827-3626-46a8-8cb1-c68165ddfa38 fwd="188.241.83.115" dyno=web.1 connect=0ms service=20024ms status=200 bytes=493 protocol=https
2021-09-27T17:05:17.989573+00:00 app[web.1]: [2021-09-27T17:05:17Z DEBUG reacher] [email=amaury@reacher.email] Got result with retry option Direct, attempt #1, is_reachable=Unknown
2021-09-27T17:05:17.989888+00:00 app[web.1]: [2021-09-27T17:05:17Z DEBUG reacher_backend::sentry_util] Sending error to Sentry: TimeoutError(TimeoutError { _private: () })
2021-09-27T17:05:17.989890+00:00 app[web.1]: CheckEmailOutput {
2021-09-27T17:05:17.989890+00:00 app[web.1]: input: "***@reacher.email",
2021-09-27T17:05:17.989890+00:00 app[web.1]: is_reachable: Unknown,
2021-09-27T17:05:17.989891+00:00 app[web.1]: misc: Ok(
2021-09-27T17:05:17.989891+00:00 app[web.1]: MiscDetails {
2021-09-27T17:05:17.989892+00:00 app[web.1]: is_disposable: false,
2021-09-27T17:05:17.989893+00:00 app[web.1]: is_role_account: false,
2021-09-27T17:05:17.989893+00:00 app[web.1]: },
2021-09-27T17:05:17.989894+00:00 app[web.1]: ),
2021-09-27T17:05:17.989894+00:00 app[web.1]: mx: Ok(
2021-09-27T17:05:17.989894+00:00 app[web.1]: MxDetails {
2021-09-27T17:05:17.989895+00:00 app[web.1]: lookup: Ok(
2021-09-27T17:05:17.989895+00:00 app[web.1]: MxLookup(
2021-09-27T17:05:17.989895+00:00 app[web.1]: Lookup {
2021-09-27T17:05:17.989896+00:00 app[web.1]: query: Query {
2021-09-27T17:05:17.989896+00:00 app[web.1]: name: Name {
2021-09-27T17:05:17.989896+00:00 app[web.1]: is_fqdn: false,
2021-09-27T17:05:17.989896+00:00 app[web.1]: label_data: [
2021-09-27T17:05:17.989897+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989897+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989897+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989898+00:00 app[web.1]: 99,
2021-09-27T17:05:17.989898+00:00 app[web.1]: 104,
2021-09-27T17:05:17.989898+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989898+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989899+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989899+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989899+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989899+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989899+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989900+00:00 app[web.1]: ],
2021-09-27T17:05:17.989900+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:17.989900+00:00 app[web.1]: 7,
2021-09-27T17:05:17.989900+00:00 app[web.1]: 12,
2021-09-27T17:05:17.989900+00:00 app[web.1]: ],
2021-09-27T17:05:17.989901+00:00 app[web.1]: },
2021-09-27T17:05:17.989901+00:00 app[web.1]: query_type: MX,
2021-09-27T17:05:17.989901+00:00 app[web.1]: query_class: IN,
2021-09-27T17:05:17.989902+00:00 app[web.1]: },
2021-09-27T17:05:17.989902+00:00 app[web.1]: records: [
2021-09-27T17:05:17.989902+00:00 app[web.1]: Record {
2021-09-27T17:05:17.989903+00:00 app[web.1]: name_labels: Name {
2021-09-27T17:05:17.989904+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:17.989904+00:00 app[web.1]: label_data: [
2021-09-27T17:05:17.989904+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989904+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989905+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989905+00:00 app[web.1]: 99,
2021-09-27T17:05:17.989905+00:00 app[web.1]: 104,
2021-09-27T17:05:17.989905+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989905+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989906+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989906+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989906+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989906+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989907+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989907+00:00 app[web.1]: ],
2021-09-27T17:05:17.989907+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:17.989907+00:00 app[web.1]: 7,
2021-09-27T17:05:17.989908+00:00 app[web.1]: 12,
2021-09-27T17:05:17.989908+00:00 app[web.1]: ],
2021-09-27T17:05:17.989908+00:00 app[web.1]: },
2021-09-27T17:05:17.989908+00:00 app[web.1]: rr_type: MX,
2021-09-27T17:05:17.989909+00:00 app[web.1]: dns_class: IN,
2021-09-27T17:05:17.989909+00:00 app[web.1]: ttl: 1573,
2021-09-27T17:05:17.989909+00:00 app[web.1]: rdata: MX(
2021-09-27T17:05:17.989909+00:00 app[web.1]: MX {
2021-09-27T17:05:17.989909+00:00 app[web.1]: preference: 20,
2021-09-27T17:05:17.989910+00:00 app[web.1]: exchange: Name {
2021-09-27T17:05:17.989910+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:17.989910+00:00 app[web.1]: label_data: [
2021-09-27T17:05:17.989911+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989911+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989911+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989911+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989912+00:00 app[web.1]: 115,
2021-09-27T17:05:17.989912+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989912+00:00 app[web.1]: 99,
2021-09-27T17:05:17.989912+00:00 app[web.1]: 112,
2021-09-27T17:05:17.989913+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989913+00:00 app[web.1]: 111,
2021-09-27T17:05:17.989913+00:00 app[web.1]: 116,
2021-09-27T17:05:17.989914+00:00 app[web.1]: 111,
2021-09-27T17:05:17.989914+00:00 app[web.1]: 110,
2021-09-27T17:05:17.989914+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989915+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989915+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989915+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989916+00:00 app[web.1]: 99,
2021-09-27T17:05:17.989916+00:00 app[web.1]: 104,
2021-09-27T17:05:17.989916+00:00 app[web.1]: ],
2021-09-27T17:05:17.989916+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:17.989917+00:00 app[web.1]: 7,
2021-09-27T17:05:17.989923+00:00 app[web.1]: 17,
2021-09-27T17:05:17.989923+00:00 app[web.1]: 19,
2021-09-27T17:05:17.989923+00:00 app[web.1]: ],
2021-09-27T17:05:17.989924+00:00 app[web.1]: },
2021-09-27T17:05:17.989924+00:00 app[web.1]: },
2021-09-27T17:05:17.989924+00:00 app[web.1]: ),
2021-09-27T17:05:17.989924+00:00 app[web.1]: },
2021-09-27T17:05:17.989925+00:00 app[web.1]: Record {
2021-09-27T17:05:17.989925+00:00 app[web.1]: name_labels: Name {
2021-09-27T17:05:17.989925+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:17.989925+00:00 app[web.1]: label_data: [
2021-09-27T17:05:17.989926+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989926+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989926+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989927+00:00 app[web.1]: 99,
2021-09-27T17:05:17.989927+00:00 app[web.1]: 104,
2021-09-27T17:05:17.989927+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989927+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989928+00:00 app[web.1]: 101,
2021-09-27T17:05:17.989928+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989928+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989929+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989929+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989929+00:00 app[web.1]: ],
2021-09-27T17:05:17.989929+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:17.989929+00:00 app[web.1]: 7,
2021-09-27T17:05:17.989930+00:00 app[web.1]: 12,
2021-09-27T17:05:17.989930+00:00 app[web.1]: ],
2021-09-27T17:05:17.989931+00:00 app[web.1]: },
2021-09-27T17:05:17.989931+00:00 app[web.1]: rr_type: MX,
2021-09-27T17:05:17.989931+00:00 app[web.1]: dns_class: IN,
2021-09-27T17:05:17.989931+00:00 app[web.1]: ttl: 1573,
2021-09-27T17:05:17.989932+00:00 app[web.1]: rdata: MX(
2021-09-27T17:05:17.989932+00:00 app[web.1]: MX {
2021-09-27T17:05:17.989932+00:00 app[web.1]: preference: 10,
2021-09-27T17:05:17.989932+00:00 app[web.1]: exchange: Name {
2021-09-27T17:05:17.989932+00:00 app[web.1]: is_fqdn: true,
2021-09-27T17:05:17.989933+00:00 app[web.1]: label_data: [
2021-09-27T17:05:17.989933+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989933+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989933+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989934+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989934+00:00 app[web.1]: 112,
2021-09-27T17:05:17.989934+00:00 app[web.1]: 114,
2021-09-27T17:05:17.989934+00:00 app[web.1]: 111,
2021-09-27T17:05:17.989934+00:00 app[web.1]: 116,
2021-09-27T17:05:17.989935+00:00 app[web.1]: 111,
2021-09-27T17:05:17.989935+00:00 app[web.1]: 110,
2021-09-27T17:05:17.989935+00:00 app[web.1]: 109,
2021-09-27T17:05:17.989935+00:00 app[web.1]: 97,
2021-09-27T17:05:17.989936+00:00 app[web.1]: 105,
2021-09-27T17:05:17.989936+00:00 app[web.1]: 108,
2021-09-27T17:05:17.989936+00:00 app[web.1]: 99,
2021-09-27T17:05:17.989937+00:00 app[web.1]: 104,
2021-09-27T17:05:17.989937+00:00 app[web.1]: ],
2021-09-27T17:05:17.989937+00:00 app[web.1]: label_ends: [
2021-09-27T17:05:17.989937+00:00 app[web.1]: 4,
2021-09-27T17:05:17.989938+00:00 app[web.1]: 14,
2021-09-27T17:05:17.989938+00:00 app[web.1]: 16,
2021-09-27T17:05:17.989938+00:00 app[web.1]: ],
2021-09-27T17:05:17.989938+00:00 app[web.1]: },
2021-09-27T17:05:17.989939+00:00 app[web.1]: },
2021-09-27T17:05:17.989939+00:00 app[web.1]: ),
2021-09-27T17:05:17.989939+00:00 app[web.1]: },
2021-09-27T17:05:17.989939+00:00 app[web.1]: ],
2021-09-27T17:05:17.989940+00:00 app[web.1]: valid_until: Instant {
2021-09-27T17:05:17.989940+00:00 app[web.1]: tv_sec: 1427220,
2021-09-27T17:05:17.989940+00:00 app[web.1]: tv_nsec: 196900300,
2021-09-27T17:05:17.989940+00:00 app[web.1]: },
2021-09-27T17:05:17.989941+00:00 app[web.1]: },
2021-09-27T17:05:17.989941+00:00 app[web.1]: ),
2021-09-27T17:05:17.989941+00:00 app[web.1]: ),
2021-09-27T17:05:17.989942+00:00 app[web.1]: },
2021-09-27T17:05:17.989942+00:00 app[web.1]: ),
2021-09-27T17:05:17.989942+00:00 app[web.1]: smtp: Err(
2021-09-27T17:05:17.989942+00:00 app[web.1]: TimeoutError(
2021-09-27T17:05:17.989943+00:00 app[web.1]: TimeoutError {
2021-09-27T17:05:17.989943+00:00 app[web.1]: _private: (),
2021-09-27T17:05:17.989944+00:00 app[web.1]: },
2021-09-27T17:05:17.989944+00:00 app[web.1]: ),
2021-09-27T17:05:17.989944+00:00 app[web.1]: ),
2021-09-27T17:05:17.989944+00:00 app[web.1]: syntax: SyntaxDetails {
2021-09-27T17:05:17.989945+00:00 app[web.1]: address: Some(
2021-09-27T17:05:17.989946+00:00 app[web.1]: EmailAddress(
2021-09-27T17:05:17.989946+00:00 app[web.1]: "***@reacher.email",
2021-09-27T17:05:17.989946+00:00 app[web.1]: ),
2021-09-27T17:05:17.989946+00:00 app[web.1]: ),
2021-09-27T17:05:17.989947+00:00 app[web.1]: domain: "reacher.email",
2021-09-27T17:05:17.989947+00:00 app[web.1]: is_valid_syntax: true,
2021-09-27T17:05:17.989947+00:00 app[web.1]: username: "***",
2021-09-27T17:05:17.989948+00:00 app[web.1]: },
2021-09-27T17:05:17.989948+00:00 app[web.1]: }
2021-09-27T17:05:17.989955+00:00 app[web.1]: [2021-09-27T17:05:17Z INFO reacher_backend::sentry_util] Sending info to Sentry: is_reachable=Unknown
2021-09-27T17:05:17.989956+00:00 app[web.1]: [2021-09-27T17:05:17Z INFO reacher] 10.1.38.166:25850 "POST /v0/check_email HTTP/1.1" 200 "-" "PostmanRuntime/7.28.4" 20.023535777s
2021-09-27T17:05:17.990118+00:00 app[web.1]: [2021-09-27T17:05:17Z DEBUG hyper::proto::h1::io] flushed 493 bytes
2021-09-27T17:06:16.289807+00:00 app[web.1]: [2021-09-27T17:06:16Z DEBUG hyper::proto::h1::conn] read eof
Results:
{
"input": "amaury@reacher.email",
"is_reachable": "unknown",
"misc": {
"is_disposable": false,
"is_role_account": false
},
"mx": {
"accepts_mail": true,
"records": [
"mailsec.protonmail.ch.",
"mail.protonmail.ch."
]
},
"smtp": {
"error": {
"type": "TimeoutError",
"message": "future has timed out"
}
},
"syntax": {
"address": "amaury@reacher.email",
"domain": "reacher.email",
"is_valid_syntax": true,
"username": "amaury"
}
}walidyalbir commented
I just double-checked, I don't think this is an issue. Just deployed a fresh Heroku, and got correct results:
➜ $ curl -X POST \ https://{my_fresh_app}.herokuapp.com/v0/check_email \ -L \ -H 'content-type: application/json' \ -d '{"to_email": "amaury@reacher.email"}' {"input":"amaury@reacher.email","is_reachable":"safe","misc":{"is_disposable":false,"is_role_account":false},"mx":{"accepts_mail":true,"records":["mailsec.protonmail.ch.","mail.protonmail.ch."]},"smtp":{"can_connect_smtp":true,"has_full_inbox":false,"is_catch_all":false,"is_deliverable":true,"is_disabled":false},"syntax":{"address":"amaury@reacher.email","domain":"reacher.email","is_valid_syntax":true,"username":"amaury"}}%@SaShimy @Dustin-dusTir To understand why Heroku times out, please paste the logs. I'll be able to help only with logs.
- set the RUST_LOG env variable to
debug- run
heroku logs
I too got the same issue, tried with the email which you provided too, but works fine with reacher.email API
amaury1093 commented
Oh wow. Okay, there really might be an issue with Heroku. Maybe it's only new Heroku instances/accounts? I'll try to find something relevant in their recent blog posts/articles.
josselinlbe commented
Same error with my old Heroku app!
amaury1093 commented
https://help.heroku.com/IR3S6I5X/problem-in-sending-e-mails-through-smtp
Our infrastructure provider applies a throttle on egress network connections to port 25 by default.
As one potential solution, Heroku recommends to contact them to remove this limitation. (Note: I, or Reacher, never contacted them...)
amaury1093 commented
I also added #230, so that as per Heroku's article we can use another port. Though I remember having mediocre results when using 465 or 587.
However #230 is the maximum I can do in this repo. I know GCP, AWS and DO already block port 25 (sources). It's sad (but understandable) that Heroku starts blocking it too.
The next step would be finding IP proxies that allow port 25.
@josselinlbe @Dustin-dusTir @SaShimy lmk if you have other ideas.
josselinlbe commented
@AmauryM response from Heroku support:
- It's possible to remove the limitation on port 25?
No, as mentioned in the Help article you shared: Problem in sending e-mails through SMTP
This throttle cannot be removed for Common Runtime apps.
So the workarounds are:
Use an alternative port to send e-mails. For example, Mandrill also supports ports 587 and 2525; or use an email add-on
amaury1093 commented
Thanks for digging into this and reporting back! Really appreciate it.
Let's focus on #230 then in this case.
amaury1093 commented
Quick update here: I just released v0.3.12, which allows you to add a smtp_port field in the HTTP request body (see README for more info).
I don't guarantee other ports (e.g. 587 or 2525) work on Heroku for email validation, but if anyone wants to try and report back, feel free to do so! Thanks 🙏
walkerdustin commented
I tried it, but I couldn't get it to work.
I deployed a new app on heroku and tried some ports (25, 587, 576, 2525) but it didn't work.
maybe I am doing something else wrong.
josselinlbe commented
Hi @AmauryM, any news about that?
amaury1093 commented
@Dustin-dusTir your API call seems correct. To double-check, you can also set RUST_LOG=debug on heroku env variables.
As I said in #220 (comment), I remember that ports 587 and 465 gave mediocre results. It may pass Heroku's firewall just fine, but recipient mail servers might not accept those connections.
I personally don't have any ideas, but will leave this issue open for other people to contribute. IMO, Heroku blocked port 25 to prevent software like Reacher, and they did a good job. Time to find another provider, or to use a proxy.
josselinlbe commented
Even in localhost I have the error (latest version on the Docker hub).
amaury1093 commented
Thanks for trying @josselinlbe ! localhost is not a good place to test Reacher, as most ISPs block port 25.
If you're hosting somewhere, let us know here it's hosted.
josselinlbe commented
I also tested on GCP + changing the port to 587 and I have the same error.
amaury1093 commented
Got it 👍 . Just for some clarification (for everyone reading this), there are two sides to this problem:
- the recipient email's SMTP server (gmail, outlook etc...): these servers very often accept connections on port 25, but in my experience seldom on other ports (#220 (comment)).
- the server on which Reacher is hosted: often these providers (GCP, AWS, and since recently Heroku) block port 25, but allow other ones like 587.
The solution lies in the intersection between 1 & 2. Concretely, it means find a provider/proxy which allows outbound port 25, and continuing using port 25 by default. I'm trying to document different providers here.
josselinlbe commented
Ok thanks @AmauryM for all these precisions !
LinusGeffarth commented
any update here? still seeing that issue on a fresh install from master
amaury1093 commented
Heroku recently blocked port 25, so Reacher doesn't work out of the box with Heroku. I don't think there's anything we can do. Please see the self-host guide for more info.
It still works if using correct proxies, but:
Reacher does NOT provide any consultation, service or advice on proxies. Please make your own research.
Closing. Please only comment if you have a workaround.