Error 535 on free Webmail
CharlesWiggins opened this issue · 1 comments
CharlesWiggins commented
Prerequisites
- I have searched for duplicate or closed issues
- I can recreate the issue with all plugins disabled
Describe the issue
Hello,
On the Free Webmail, I can't sent any email. Each time I get the error message "Error 535 : authentication failes.
Thanks,
Carsten Weber
What browser(s) are you seeing the problem on?
Chrome
What version of PHP are you using?
No response
What version of Roundcube are you using?
Roundcube Webmail 1.6.8
JavaScript errors
No response
PHP errors
No response
alecpl commented
If you have problems with your email account (e.g. cannot log in, emails got lost, etc.) or if you have questions how to configure your Outlook or mobile phone to get email, this isn't the right place to ask. Roundcube is not a service but free software which somebody installed for you.
Please contact your internet hosting provider or IT responsible instead. If you don't know who this might be, please review your bills and find out who you're paying for email and webhosting services.