failed to pay the bill
Closed this issue · 16 comments
I would like to pay self -hosted personal once plan 9.9 €, but there's an error when I tried to pay,it said "Failed to load Stripe.js" on Chrome and your website(https://s3drive.app/pricing), please fix it quickly case I need mixed cloud login!!
Hi @mix9311,
Sorry that you faced this problem. We are investigating this issue, as some % of our users are affected by this issue. On our end it seem to be working fine on Chrome.
I've enabled Pro on your account and you shall receive an e-mail directly from Stripe to handle payment.
There seem to be one more issue related to underlying account registration that we're working on and will have it resolved within an hour.
Can you please let me know what platform are you using?
If you face any other problems, we're here to help. Thank you for your support !
你好@mix9311， 很抱歉您遇到了這個問題。我們正在調查此問題，因為我們的部分用戶受到此問題的影響。在我們看來，它似乎在 Chrome 上運行良好。
我已在您的帳戶上啟用 Pro，您將直接從 Stripe 收到一封電子郵件以處理付款。
似乎還有一個與我們正在處理的基礎帳戶註冊相關的問題，將在一小時內解決。
你能告訴我你用的是什麼平台嗎？
Windows & Android & web
如果您遇到任何其他問題，我們隨時為您提供幫助。感謝您的支持 ！
Therefore I 'm wonderin' what can I get endpoint from other object storage service provider such as vultr,wasabi. I've searched there official website but get none helpful information at last. I'd like to get some guides from your guys.thank u !
Got this when trying to Manage your subscription--------
This site cannot provide a secure connection billing.stripe.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
protocol not supported
The client and server do not support generic SSL protocol versions or cipher suites. ???
@mix9311
Your should've received welcome e-mail from S3Drive meaning that your account is now set up correctly.
Speaking of Stripe issues. Is it possible that you're behind some corporate firewall?
@mix9311 您應該已經收到來自 S3Drive 的歡迎電子郵件，這意味著您的帳戶現在已正確設置。
one error mail from your serv.
說到條紋問題。您是否有可能在某些公司防火牆後面？
I already closed Adguard and 360safe etc, system firewall did not open yet.
how can I get endpoint from other object storage service provider such as vultr,wasabi, cantabo, I've searched there official website but get none helpful information at last. I'd like to get some guides from your guys. sad lol
There is a guide for Backblaze which doesn't seem to be working on your end: https://github.com/s3drive/app/blob/master/INITIAL_SETUP.md however in principle the same rule applies for every S3 provider. You need to register an account, create a bucket and the endpoint will be available on your account's dashboard.
Example endpoints look like this:
Wasabi: https://s3.eu-central-1.wasabisys.com
iDrive: https://f4n6.par.idrivee2-46.com
Storj: https://gateway.storjshare.io
Scaleway: https://s3.pl-waw.scw.cloud
有一個 Backblaze 指南似乎對您不起作用：https://github.com/s3drive/app/blob/master/INITIAL_SETUP.md但原則上適用相同的規則。您需要註冊一個帳戶，創建一個存儲桶，端點將在您帳戶的儀表板上可用。
示例端點如下所示。 Wasabi： https: //s3.eu-central-1.wasabisys.com iDrive： https: //f4n6.par.idrivee2-46.com Storj： https: //gateway.storjshare.io Scaleway：https://s3 .pl-waw.scw.cloud
Done , thank you so much
still error to pay , I have opened SSL 1.0/2.0/3.0 and TSL 1.1/1.2 on PC , and close firewall but pay the bill failed again..
(此网站无法提供安全连接58.email.stripe.com 使用了不受支持的协议。
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
协议不受支持
客户端和服务器不支持一般 SSL 协议版本或加密套件。)
Please try the following payment link in case payment through our website doesn't work for you:
If this doesn't work, then we would have to find different payment method which is supported on your end and we're open for suggestions.
如果通過我們的網站付款不適合您，請嘗試以下付款鏈接： EDIT: Link removed)
如果這不起作用，那麼我們將不得不找到您支持的不同付款方式，我們歡迎您提出建議。
still failed, maybe u should support Google Pay, paypal, etc.
It does seem that payment actually went through. Thank you for your support !
May I ask you how did you manage to get it working? (Feel free to send me a direct message at: EDIT: E-mail removed).
看起來確實付款確實通過了。感謝您的支持 ！ 請問你是怎麼讓它工作的？（請隨時給我發送直接消息：EDIT: E-mail removed）。
I just try it again after talking and rest.
看起確實支付款確實通了。感謝您的支持！ 請問你是怎麼讓它工作的？（請隨時給我發送直接消息：EDIT: E-mail removed） 。
I thought it was a telegram group or contact, I took a nap and tried to pay again in the afternoon, the page did not report an error, so I paid successfully
Thanks for letting me know. I assume this resolved now.
