App crashes when E2E encryption enabled
Closed this issue · 5 comments
If I enable E2E encryption and try to upload a file, the desktop app (v1.2.12) closes immediately after I select a file and click open.
No message is shown.
Hi @jaimedelano,
Thank you for your report. May I ask you what's your platform (Windows, Linux, macOS) and what's the approximate size of your file?
Windows 11.
File size: 5,95KB
We've identified an issue where app may crash for bigger files due to excessive memory usage. It's been fixed in our 1.3.0 release.
In your case, file is tiny, so there shouldn't be any memory issue.
At this stage it's hard for us to identify what might be causing this.
Does it apply to all files as long as E2E is enabled?
Does it apply to all files as long as E2E is enabled?
Yes, all files when E2E is enabled.
Unfortunately no error message is shown. Log (menu >> about >> double tab version number) is empty.
This month we're going to release new encryption scheme (don't worry the old one will be supported for decryption) which will significantly reduce the memory footprint and should no longer cause any crashes.
More on that here: https://s3drive.canny.io/feature-requests/p/implement-chunked-encryption-using-stream-protocol
I am going to close this issue, however if issue still present after we applying new (soon to be released) encryption scheme, feel free to reopen this issue. Thanks.