safing/portmaster

Issue with TotalAV - two security domain blocked

Opened this issue · 1 comments

What did not work?
I installed TotalAV and Portmaster and discovered portmaster block tre security domain domain

www.totalav,com (antivirus website)
api.totalav.com (software update domain - this forbid the antivirus software to be updated)
api.mixpanel.com (Avira virus defenition used by TotalAV)

Debug Information:
How to reproduce:

Install TotalAV then install Portmaster.
Try to update virus definition this will fail.
Looking into Portmaster api.mixpanel.com are blocked and need to manually be whitelisted

Try to check for software update. Update will fail.
Looking into Portmaster api.totalav.com are blocked and need to manually be whitelisted

Hey @PeopleInside, thank you for reporting on a compatibility.

We keep a list of compatible software and user provided guides for improving compatibility in the wiki - please have a look there.
If you can't find your software in the list, then a good starting point is our guide on How do I make software compatible with Portmaster.

If you have managed to establish compatibility with an application, please share your findings here. This will greatly help other users encountering the same issues.