segmentio/analytics.js-integrations

window._cio.page is not a function

cristhian-bento opened this issue · 2 comments

cristhian-bento commented

We started getting the error in production like 3 weeks ago, and it is constantly failing, mostly for Apple devices using Safari/Safari Mobile.
The sentry logs show the error comes from customer IO integration.

image

What should we do to fix it? Is there any workaround?

We are using Analyticsjs 2.0.

Thanks!

cristhian-bento commented

We were able to replicate the error using Safari 13.1.2 on macOS. This is not happening in a newer version (e.g. 16.1).

  • 👍1
taschik commented

@cristhian-bento have you found a way to fix this?