sehaas/ha_hisense_tv

wheel spins nonstop during integration.

tung256 opened this issue · 9 comments

tung256 commented

i just got a Hisense qled TV.

i gave the integration the TV's ip address and mac. now it's just spinning.. any idea?
image

Brandon170 commented

Same here

tim-devel commented

Me too. I can't see how to debug, there are no errors or messages in the logs. The pin screen comes up on the TV but the when is spinning on home Assistant so I can't type it in

sehaas commented

Did you setup the MQTT bridge and does your HA MQTT broker receive messages? Does the PIN appear on the TV?

If yes - you triggered a behaviour reported multiple times already. Some users reported, that they fixed it by using another browser. See #28. Unfortunately I wasn't able to reproduce the problem with my HA setup. To enable a more detailed logging you can extend your HA config like:

logger:
  default: info # maybe existing
  logs:
    custom_components.hisense_tv: debug # new config

If no - please fix the bridge first.

Brandon170 commented

Pin does not

tung256 commented

how to set up MQTT bridge? this part was not fully explained in your instruction :(
thanks for helping us out! strangely no one has ever done a youtube guide too

toddstar commented

how to set up MQTT bridge? this part was not fully explained in your instruction :( thanks for helping us out! strangely no one has ever done a youtube guide too

assuming you're using the HA mosquitto addon then you need to create a config file under '/share/mosquitto/' i.e. something like '/share/mosquitto/hisense.conf' which has the connection details which in my case is

connection Hisense
address 192.168.0.16:36669
remote_username hisenseservice
remote_password multimqttservice
cleansession false
clientid HomeAssistant
try_private false
topic /remoteapp/# both 0 hisense
tung256 commented

how to set up MQTT bridge? this part was not fully explained in your instruction :( thanks for helping us out! strangely no one has ever done a youtube guide too

assuming you're using the HA mosquitto addon then you need to create a config file under '/share/mosquitto/' i.e. something like '/share/mosquitto/hisense.conf' which has the connection details which in my case is

yes, i use Mosquitto.
so i have my hisense.conf here:
image

i tried your code as seen here:
image

i tried using the default github code here:
image

neither worked. the wheel still spins as before.
just to be sure, i also added this user n pass into my HA:
username hisenseservice
password multimqttservice

toddstar commented

@tung256 if my connection code doesn't work then you'll probably have a TV that requires certificates to connect; you need to actually download these and add them to your system, just adding bridge_tls_version tlsv1.2 bridge_cafile hisense_ca.pem..... to the connection code won't do anything.

Suggest you search through the forum post https://community.home-assistant.io/t/hisense-tv-control for "certs" or "keys" (https://community.home-assistant.io/t/hisense-tv-control/97638/269 looks good post to follow to me. but my TV doesn't require certs so can't confirm)

github-actions commented

This issue is stale because it has been open 42 days with no activity. Remove stale label or comment or this will be closed in 7 days