sendgrid/sendgrid-python

You are not authorized to access SendGrid, please contact Support

rabcau opened this issue · 3 comments

Hello! I registered my new SendGrid account today and I had an authorization issue. I cannot contact Support since when I click on Support > Trouble Logging In? > I am having a different login issue I'm being redirected to the page that says:

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Also I tried to contact dx@sendgrid.com and received the response immediately - "Thank you for your inquiry. This email address is no longer monitored. If you need help with a SendGrid product, please head to https://support.sendgrid.com/ to open a support ticket."
Of course I already read a lot of closed issues with same trouble but almost every time users was sent to Support.

Vicious circle. Help me please.
My email: romanromanian@gmail.com

@rabcau I opened up a ticket with support for you. Closing this issue as it's something we can't help you with.

@rabcau I opened up a ticket with support for you. Closing this issue as it's something we can't help you with.

thank you, hope to get help soon

I had created the send grid account but I'm not able to login, It showing "You are not authorized to access SendGrid, please contact Support.". I raise the ticket I'm getting mail only issues not yet solve how to connect to sendgrid support team.