Instllation error 500

Question

Instllation error 500

Closed this issue 4 months ago · 9 comments

Zammad version 3.2
Hello
After browse to sms77.rb when i click on install package, I redirect to the following page with Error 500
https://myzammad.com/api/v1/packages

Answer 1 · 2020-08-05T08:04:01.000Z

Hi,

are you on PHP 5.x ? That might be the reason.
If that's the case, I can make a custom branch for you that works on PHP 5.x!

Answer 2 · 2020-08-05T16:06:00.000Z

Hi
I i am on PHP 5.4.16
Yes please provide me a custom branch that works on PHP 5.x

Regards

Answer 3 · 2020-08-06T06:07:40.000Z

Please forget what I said as this is a package written in Ruby :-)

I will look into the issue. Give me a couple of days.

Answer 4 · 2020-08-06T06:15:52.000Z

But u must have been able to install it at some point according to this issue?
The package has not changed ever since.

Answer 5 · 2020-11-09T20:29:29.000Z

Still I can not install it and i got the error.

Answer 6 · 2020-11-11T23:22:34.000Z

You probably need to install Zammad 3.5.x. It works very well with this version I have just tested it.

Answer 7 · 2020-11-22T14:24:38.000Z

Now i am on Zammad 3.6.x. with same result, Redirect to page Error 500

Answer 8 · 2020-11-24T18:39:07.000Z

What Ruby version are you using ? I will test it with your version.

Answer 9 · 2020-11-25T09:32:05.000Z

Version 2.6.6