sidecartridge/atarist-sidecart-raspberry-pico

Select button broke off board

Closed this issue · 3 comments

Fab4583 commented

On the second day of use, the Select button broke off the board. The button design is not strong enough. I recommend a tactile button mounted flat on the board. I will repair my board by soldering a tactile button to the surface.

diegoparrilla commented

Hi @Fab4583,

I'm sorry to hear that. Please send me an email to sidecart [AT] gooddatalabs.com (or any of the direct ways to contact https://sidecartridge.com/contact/) with your order number, and I will ship a new board.

Fab4583 commented

I repaired the unit by installing a tactile button on the surface. A replacement board is not needed.

Perhaps a dot of epoxy on the back side of the switch will prevent this from happening.

diegoparrilla commented

Sorry to insist. It's important for me that you have the best possible experience. Don't be shy and send me your order and I will send you a new one! 🙏

We have been talking about this design issue in the Discord server: https://discord.com/channels/1160868666162823218/1160870626496626750/1262789203746623531

Feel free to joIn!