spatie/ray

Ray license issue

terry-greenlaw opened this issue · 5 comments

terry-greenlaw commented

I have 2 Ray licenses. The Spatie website lists my development server on the first license key.

Ray has been working for a while for me on this server. But today it says there's no license registered to this device, and when I try to reactivate the license on this server, nothing happens and it remains in trial mode.

I didn't make any changes to this server that would make it think it was a different device.

What do I need to do so that Ray sees the license?

piloufaces commented

Same error on my site on Windows 10.
Impossible to put again the license
Error : "The license server gave an unexpected response, please try again"

piloufaces commented

From the tests I did, disabling Firewall and Antivirus let Ray communicating with the server but issue is coming back after a few hours or next day.

It will be nice to have the dev answering....

bogusbd commented

I use it on 1 machine, macOS 13.5.2 (22G91)

the key periodically crashes, an activation window pops up with a new key pre-seted

but since the limit is 2 keys, it cannot be activated.

If i kill the ray process completely and restart it, it works again
If I delet one kay from my account - I can activate ray

piloufaces commented

In my case, I finally uninstalled and reinstalled my Anti-virus (Kaspersky), no more problem. I guess my antivirus was blocking communication with Ray servers somewhere.