springtimesoft/springtimesoft_raygun

Autoload Error Admin Login

Opened this issue · 3 comments

markwangpd commented

Running Magento CE 1.9.1.1

Receiving a autoload error upon first logging into the admin panel. If you refresh the panel it will load.


Warning: include(Mage/Springtimesoft/Raygun/Helper/Data.php): failed to open stream: No such file or directory in /var/www/vhosts/XXX/lib/Varien/Autoload.php on line 94

Warning: include(): Failed opening 'Mage/Springtimesoft/Raygun/Helper/Data.php' for inclusion (include_path='/var/www/vhosts/XXX/app/code/local:/var/www/vhosts/XXX/app/code/community:/var/www/vhosts/XXX/app/code/core:/var/www/vhosts/XXX/lib:.:/usr/share/php:/usr/share/pear') in /var/www/vhosts/XXX/lib/Varien/Autoload.php on line 94

Fatal error: Class 'Mage_Springtimesoft_Raygun_Helper_Data' not found in /var/www/vhosts/XXX/app/Mage.php on line 547

Checking the file it is in the path. We noticed it with the latest SUPEE-10570

ZaneA commented

Thanks for the report @markwangpd, we will try to reproduce this soon.

Are there any other details you can provide about the environment to help with debugging? (main things would be PHP version, is compilation mode being used? and is there any load balancing?)

markwangpd commented

Hi Zane -
No load balancing on the Admin server.
PHP Version is 5.5.9-1ubuntu4.24.
nginx version: nginx/1.4.6 (Ubuntu)
No compilation and no caching on this particular instance.

magenizr commented

Hi folks - use https://github.com/magenizr/Magenizr_Raygun for Magento2 support