Add explicit language about user retaining ownership of their content
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To reassure the users we should add clause to the Terms of Service document explaining that the user retains ownership of all their uploaded data/documents.
There are a few online generators that I came across which might be a good starting point:
2.2. Customer owns and retains all right, title, and interest, including all intellectual property rights, in and to (a) the Customer content; and (b) all data and reports provided to Customer by Company prepared based on analysis of the Customer content, subject to Company's underlying rights in the Service.
Alternative form generators to look into:
- https://www.shopify.ca/tools
- https://getterms.io
- https://www.termsfeed.com (gave it a test run, and while customizable it would likely require customization after the document generation to update third-party tools/service names)
Examples of user considerate privacy policies/ToS pages:
Came across this generator, and from playing around with it seems to be the best in terms of content customization.