I can´t see logos/text

Question

I can´t see logos/text

Redline1991 opened this issue 2 years ago · 15 comments

Redline1991 commented 2 years ago

Good morning. It turns out that yesterday I installed version 1.12, I have also tried with 1.11 and the same thing happens, that after the videos, I get to the main menu and it turns out that I only see the wallpaper but I don't see any logos or text and I can't start play. I have tried both with TR1 and with sabatu's. Can you help me? Thanks.

Answer 1 · 2022-11-24T12:10:13.000Z

Please make sure you're running on a non-intel graphics card. You can check this in your log files.

In the launcher "Configuration" tab, select "Show Data Location".
In that folder, look for files named like croftengine.12345.log, and open the one with the highest number.
Look for lines containing OpenGL vendor and OpenGL renderer and ensure it's not intel.
If it's intel (which I currently suspect), open nVidia control panel and manually set it to use the dedicated graphics adapter. I'm not sure how to do that with AMD.

Answer 2 · 2022-11-24T21:20:40.000Z

Hi! No, I have the amd RX 570 4gb, and of course with TOMBATI it works correctly, even with the hd textures, but not here, I'm even looking for the file you mentioned and I can't find it anywhere. Thanks.

Answer 3 · 2022-11-25T08:57:04.000Z

Look for files like these. Send one of those with the biggest number that has a size larger than (roughly) 3 KB.

Answer 4 · 2022-11-25T11:12:59.000Z

Ok, I just found it but I had to install the program again since neither "rendered" nor "vendor" appeared. I am attaching the file that only came out to me.
croftengine.log

I have installed amd adrenaline (red)

:)

Answer 5 · 2022-11-25T11:34:05.000Z

Was the driver installed through windows update? If so, download it manually from the AMD website and install that. Windows update versions tend to simply not work.

Answer 6 · 2022-11-25T11:36:47.000Z

Nop. i install the drivers from amd web or from the program and always clean install. I dont like windows update so much 😂

Answer 7 · 2022-11-25T12:02:09.000Z

Please send the most recent crash dump in the "crashdumps" folder.

Answer 8 · 2022-11-26T09:28:35.000Z

The "Crashdumps" folder is empty. That folder doesn´t have any file.

Answer 9 · 2022-11-26T09:38:48.000Z

I don't know what's happening here, the log doesn't contain anything that looks wrong. The last thing that could be an issue is if you're using the "optional" driver update version, because these are often unstable. Other than that, there's nothing more I can think of.

Answer 10 · 2022-11-26T09:47:11.000Z

I don't know, I only download those found through the app, since checking the page there are others that have not been updated since May. I currently have 22.11.1, which is the latest.// Trying with the xbox controller, it gets into the game but when it starts it stays as if the game were blurry and the screen freezes and there is a black screen.

Answer 11 · 2022-11-26T09:51:45.000Z

The latest stable version is 22.5.1 from end of april this year. You're using the "optional" version, which is in fact 22.11.1 - "optional" is AMDs word for "beta". In the "System" tab in your settings, change the dropdown right under the update check from "recommended + optional" to "just recommended" (might be different for you, I have to translate this right now). Last time I used the "optional" version the engine didn't run at all.

Answer 12 · 2022-11-26T22:21:44.000Z

Yes, I am using the optional one, because if I only leave the one that is from the month of April, the games do not work correctly for me, verified because for other games I also had to leave the "stable" ones for a while for some work. And can't that be solved somehow so that they are compatible for these versions? Since, unlike Nvidia, I suppose that the ones that come out every month are stable, unlike Amd's, so there would have to be some kind of compatibility with this engine with the "beta" versions of Amd.

Answer 13 · 2022-11-26T22:42:04.000Z

It's an internal issue with the driver. As far as I know, AMD is heavily reworking some internal driver stuff, and the first sign of that was when the engine didn't start at all. As it's an internal issue within the driver itself, and the driver doesn't report any errors to the engine, I can't do anything about that because I don't know what's causing it.

Answer 14 · 2022-11-30T14:04:43.000Z

Wanted to add I had the same issue, as mentioned reverting to the latest recommended driver (22.5.1) fixes it.

Answer 15 · 2022-11-30T18:05:48.000Z

@Redline1991 do you have any more questions or issues with this? Otherwise, I'd like to close this issue if there's nothing else to the problem.