Discover apple pay failed using v3.0.0-b7 sdk
Closed this issue · 6 comments
Summary
card reader is not friendly to apple pay and often fail to pay. Seems discover apple pay card always fails, but visa apple pay card can work.
can check the video link for detail: https://www.youtube.com/shorts/1gCDd16nxdY
Code to reproduce
iOS version
16+
Installation method
cocoapods
SDK version
v3.0.0-b7
Other information
firmwareVersion: 2.01.00.17-SZZZ_Prod_US_v5-480001
Hi, can you confirm this is with a US account and do you have a sample PaymentIntent id to help us investigate?
@bric-stripe
Totally confirmed it's a US account.
PaymentIntent id pi_3Nmt0CAPQoqa93xj3qDmXmhK or pi_3Nmt1yAPQoqa93xj08P90w4q , there is no Terminal.shared.collectPaymentMethod callback, it's wired.
we also tried sdk 2.17.1 and 2.20.0 version, it's same issue. seems it's not related to sdk version?
thanks for the additional testing and providing the PaymentIntent id's 🙏
I found this is unfortunately a known issue with Reader M2 that I wasn't aware of and is being worked on internally. The fix will likely be through a config or firmware update, and so not SDK, but I'll update this issue when we know more.
hello @bric-stripe, any update on this, seems it's weeks.
we believe we have a root cause now and a fix is in the works. No ETA for it yet. The fix will require an SDK update.
Wanted to follow up and report that although 3.3.0 fixes this issue we're actively working on a 3.3.1 to address a crash connecting to Chippers and M2 readers that are running older configs. We'll post updates in #282