Unable to access postgres DB

[dz235]

Unable to access postgres DB

pooler error log:
DbHandler: Connection failed {:error, :econnrefused} to '2600:1f18:2e13:9d01:6cbe:1d1d:2d4f:8387':5432

metadata:
[
{
"ansi_color": null,
"app_name": null,
"callers": [],
"context": [
{
"application": "supavisor",
"domain": [
"elixir"
],
"file": "lib/supavisor/db_handler.ex",
"function": "handle_event/4",
"gl": "<0.2765.0>",
"line": 116,
"mfa": [
"Elixir.Supavisor.DbHandler",
"handle_event",
"4"
],
"module": "Elixir.Supavisor.DbHandler",
"pid": "<0.4119.7558>",
"registered_name": null,
"time": 1734110370829675,
"vm": [
{
"node": "supavisor@ip-10-109-17-171.ec2.internal"
}
]
}
],
"db_name": null,
"depth": null,
"error_logger": [],
"formatter_error_params": [],
"instance_id": "i-0b956f1542891a9c7",
"internal_log_event": null,
"level": "error",
"local": null,
"mode": "session",
"peer_ip": null,
"project": "vwdxziqtyecgiwrzfttb",
"region": "us-east-1",
"request_id": null,
"stacktrace": [],
"type": null,
"user": "postgres"
}
]

Restarting the project did not help. The issue has been ongoing for 7 hours.

[samrose]

@dz235 are you still experiencing this issue? If this is a hosted instance at supabase.com you can reach out to support at https://supabase.com/dashboard/support/new

This issue queue is for reporting issues with the open source release of supabase/postgres. I will close this, but feel free to re-open if your issue is with the open source release. Otherwise, if you open a support ticket if you are still experiencing problems, our support team will respond.