supertriodo/Arena-Tracker

Arena Tracker keeps crashing

cerebusfx opened this issue · 2 comments

The app keeps crashing on me as soon as I open the 3 class choices in hearthstone. I've tried deleting all the cache data but that doesn't help. I also found a crash report in my programdata folder. I've included it below. I've been a patron for a while now so hoping it can be fixed - thanks!

Version=1
EventType=APPCRASH
EventTime=133077590737073699
ReportType=2
Consent=1
UploadTime=133077590738453696
ReportStatus=268435456
ReportIdentifier=6aec3f2a-fc15-4755-8341-cb71c6660d41
IntegratorReportIdentifier=0174d19c-1460-4ecd-89e2-d4cab147284c
Wow64Host=34404
Wow64Guest=332
NsAppName=ArenaTracker.exe
OriginalFilename=ArenaTracker.exe
AppSessionGuid=000006e8-0001-004b-9014-4e0b5dc9d801
TargetAppId=W:0006fb967e96b90e90464746e4c9c490c27b00000904!0000c35f0c29ea294f0386a5db21f54ddf6fc86d73ba!ArenaTracker.exe
TargetAppVer=2022//08//03:08:51:05!1da4292!ArenaTracker.exe
BootId=4294967295
TargetAsId=762
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=0dafa8f621ebad994d9df58ede47a17c
Response.BucketTable=1
Response.LegacyBucketId=2134131792406880636
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ArenaTracker.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=62ea36f9
Sig[3].Name=Fault Module Name
Sig[3].Value=ArenaTracker.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=62ea36f9
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=011ba3e6
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22000.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=f6b0
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=f6b095381278f7fc49cee3cce8c9f869
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=da7e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=da7e5fe128b33826c228b88ed9616045
UI[2]=C:\Users\andre\Desktop\ArenaTracker.exe
LoadedModule[0]=C:\Users\andre\Desktop\ArenaTracker.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\System32\msvcrt.dll
LoadedModule[6]=C:\Windows\System32\sechost.dll
LoadedModule[7]=C:\Windows\System32\RPCRT4.dll
LoadedModule[8]=C:\Windows\System32\CRYPT32.dll
LoadedModule[9]=C:\Windows\System32\ucrtbase.dll
LoadedModule[10]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22000.1_none_6ec7c6847ea94424\COMCTL32.DLL
LoadedModule[11]=C:\Windows\System32\GDI32.dll
LoadedModule[12]=C:\Windows\System32\win32u.dll
LoadedModule[13]=C:\Windows\System32\USER32.dll
LoadedModule[14]=C:\Windows\System32\gdi32full.dll
LoadedModule[15]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[16]=C:\Windows\System32\msvcp_win.dll
LoadedModule[17]=C:\Windows\System32\combase.dll
LoadedModule[18]=C:\Windows\System32\IMM32.DLL
LoadedModule[19]=C:\Windows\System32\ole32.dll
LoadedModule[20]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[21]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[22]=C:\Windows\System32\SHELL32.dll
LoadedModule[23]=C:\Windows\System32\WS2_32.dll
LoadedModule[24]=C:\Windows\SYSTEM32\OPENGL32.DLL
LoadedModule[25]=C:\Windows\SYSTEM32\UxTheme.dll
LoadedModule[26]=C:\Windows\SYSTEM32\WINMM.DLL
LoadedModule[27]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[29]=C:\Windows\System32\shcore.dll
LoadedModule[30]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[31]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[32]=C:\Windows\System32\shlwapi.dll
LoadedModule[33]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[34]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[35]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[36]=C:\Windows\System32\MSCTF.dll
LoadedModule[37]=C:\Windows\SYSTEM32\textinputframework.dll
LoadedModule[38]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[39]=C:\Windows\SYSTEM32\CoreUIComponents.dll
LoadedModule[40]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
LoadedModule[41]=C:\Windows\system32\dwrite.dll
LoadedModule[42]=C:\Windows\System32\NSI.dll
LoadedModule[43]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[44]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[45]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[46]=C:\Windows\SYSTEM32\wlanapi.dll
LoadedModule[47]=C:\Windows\SYSTEM32\MobileNetworking.dll
LoadedModule[48]=C:\Windows\system32\userenv.dll
LoadedModule[49]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[50]=C:\Windows\system32\rsaenh.dll
LoadedModule[51]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[52]=C:\Windows\system32\winhttp.dll
LoadedModule[53]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[54]=C:\Windows\system32\napinsp.dll
LoadedModule[55]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[56]=C:\Windows\System32\mswsock.dll
LoadedModule[57]=C:\Windows\System32\winrnr.dll
LoadedModule[58]=C:\Windows\system32\wshbth.dll
LoadedModule[59]=C:\Windows\system32\nlansp_c.dll
LoadedModule[60]=C:\Windows\System32\rasadhlp.dll
LoadedModule[61]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[62]=C:\Windows\System32\clbcatq.dll
LoadedModule[63]=C:\Windows\system32\dataexchange.dll
LoadedModule[64]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[65]=C:\Windows\SYSTEM32\ntmarta.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22000
OsInfo[3].Key=ubr
OsInfo[3].Value=978
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221793212
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22000.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=65349
OsInfo[19].Key=svolsz
OsInfo[19].Value=1862
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=210604
OsInfo[22].Key=bldtm
OsInfo[22].Value=1628
OsInfo[23].Key=bldbrch
OsInfo[23].Value=co_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22000.978.amd64fre.co_release.210604-1628
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[34].Value=19194231,0,2,0;23531064,2,2,0;23562335,2,2,0;23563673,2,2,0;24172318,0,2,1;25704915,1,2,1;35825666,0,1,1;37474955,0,1,0;37801696,0,1,1;37837060,0,1,1;37926348,0,1,0;38406949,0,1,0;38651681,0,1,1;39912511,0,1,1
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=ArenaTracker
AppPath=C:\Users\andre\Desktop\ArenaTracker.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F262E1732DA12BC83BF65AEEA89F37AE
MetadataHash=1940261628

Actually, I just tried doing a CTRL+R to reset the settings and that fixed the problem, so I guess I can just do that if it happens again. I'll leave this here just for your own records in case you want to see what happened, but otherwise feel free to close it. Thanks!

Ok, great that fixed it.