syscoin/pali-wallet

My Sys are no longer in my wallet

Closed this issue · 7 comments

LaT27 commented

Hello everyone,

Yesterday, I made a transaction between 8 and 9 pm (UTC), from Binance to Paliwallet, the Syscoin arrived fast, but, When I have checked again, they are not there.

The problem is as follows: Paliwallet gave me a new wallet address when I sent the Syscoins from Binance, and checking in "https://blockbook.elint.services/" this address is not associated with my wallet or any of the accounts I have created.

This is the transaction from Binance:

Adress: sys1q42p3em7kpcrek4k93u7lkeqmp5vsxm4rhqjp5l

TxID: e3a5ebcd3577cfda7231c9f8e81dfbe46ae6884b5deafde2b21018f34028aa31

And this is my Palliwalet:

https://blockbook.elint.services/xpub/zpub6rE2tjyanmhGSPB4sFauMHt4Ca1aCqACxusdAJFk4AqP6YHbzw7NY2jYS7YuGVbJ7phdyvfeY7Yen9MBxj9ENsNfKA1h2gvTSppDBNNoYu7

I created a ticket in the official syscoin discord yesterday, to report the problem and try to find a solution, that's why several transactions appear in XPUB and the admins told me that this problem had already occurred in previous versions of Paliwallet, it should be clarified that at the time of making the transaction, I had the latest update (1.0.24) and I use the extension in google chrome.

In advance, thank you very much

Hi @LaT27 how did you create the address sys1q42p3em7kpcrek4k93u7lkeqmp5vsxm4rhqjp5l? This is not a part of your xpub that I can see.

LaT27 commented

Hi @sidhujag!!

When I went to make the withdraw from Binance, the address "sys1q42p3em7kpcrek4k93u7lkeqmp5vsxm4rhqjp5l" was generated to me when I clicked on the "Receive" button.

I could see how the SYS got to the wallet, the number 42 was there, however as I say, when I saw the wallet again they were gone.

I restarted the wallet with the seed phrase when this happened, and then that's when I started looking for help with the team from discord

The "receive" button in Pali right? maybe you have different accounts in your pali wallet? try to see if you have more or make another maybe its in one of those accounts?

LaT27 commented

Yes, the "receive" button in Pali.

When I made the withdrawal, I only had one account, the discord team also asked me to create some extra accounts, but the SYS were not there either.

im not sure then as it seems the address was not created with pali if its not in the xpub.. ive never seen an account not in the xpub.. you can try to do some txs to see if it "shows up" if its passed the derivation window and maybe is the early bug we found where addresses were created just outside the window and show up after you create some new addresses and it gets the missing address within the window

LaT27 commented

@sidhujag What is a txs?

i mean try to send yourself some transactions to generate more addresses to increase the derivation window