tableau/TabMon

TabMon not collecting backgrounder, vizql, services metric after upgrading Version 1.3

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TabMon not collecting backgrounder, vizql server metrics after upgrading to vesion 1.3.

we recently upgraded our Tableau server to version 2018.2, due to in compatibility issues we also upgraded previous TabMon 1.2 to v 1.3, configured as per the KB document and configured service port enabled and added Tabconfiguration content in cluster part.

After starting TabMon i can see only Gateway, Postgres, Tabportsrv services metrics, other metircs like backgrounder, vizql are not avaiable.

Please help me to fix this issue, we need to check pefrom before and after the upgrade.

Attaching snapshots and log file, Please need help ASAP.

Thanks,
Naveen

tabmon
tabmon2
TabMon.log.txt

Same thing here. I noticed that the process descriptions in task manager now says things like "run-backgrounder", so I wonder if it is due to a change in Tableau Server architecture. I'm running 2018.2. I tried changing the config file instance names to include "run-", but that didn't work.

Hi Team,

Can anyone please help us quickly.

Thanks in advance.

Thanks,
Naveen

Hi Dan,

Any update on this? Appreciate if you could look on this. Many Thanks!

Thanks,
Naveen

Hello @naveentalari,

I created issue #204 to consolidate this issue and track the fix. I am going to try to reproduce this. I should have a more concrete update tomorrow.

-Dan

Hi Dan,

Great to hear this from you, Waiting for the update, Many Thanks!

  • Naveen

Hello @naveentalari and @ugamarkj,

I believe this issue was due to a bug in the workbook. I uploaded the fixed workbook (in a zip file) to issue #204.

Please let me know if this issue persists after using the new workbook. If it does, we will continue troubleshooting the issue. Until then, I am going to close this.

Thanks,
Dan

Hello Dan,

Thanks for the workbook, That's fixed the issue.

Now i can see all services metrics on what's going on page.

Thanks for your efforts, Much appreciated.

Thanks,
Naveen