New installation - unit trouble
1nfinity84 opened this issue · 2 comments
Hello and first of all thanks for the integration! Great job on that.
Now, here's my question, my unit doesn't have an indoor temperature sensor (afaik), it's a new install. Just got it done today. The installer now left.
Updated the firmware and both the water heater and space heating report unit state - problem. Is that because there's no internal temperature sensor? Or should I be worried?
The Onecta app doesn't report any faults and the indoor unit doesn't either. All the sensors seem to work.
Is that normal behaviour? TIA! <3
The unit state should come from the unit itself, and it should not report problems if it does not find sensors. I do not have an indoor temperature sensor, so I always see a reading of 20C, and the unit state is OK. It is possible that the installer left the unit in "installer mode," which would report a problem. Another reason could be that your device is sending a different value for the unit state, and the integration does not understand it, thus reporting it as a "problem." It could also be that the unit did not complete the boiler disinfection process entirely. Therefore, I suggest you take the following steps:
- Check if there are any errors or warnings on the unit itself.
- Check if the unit is in "installer mode", if yes, then try to "logout" from the installer mode (and restart the HA/integration)
- Reboot the unit and restart HA, or at least restart the integration.
Hi, thank you so much for fast reply, it was indeed in installer mode. I appreciate your fast reply, thank you so much