Issue with some users receiving messages that are meant for other users
marepomana opened this issue · 1 comments
marepomana commented
I have installed this visitor chat on my website and have had a number of complaints from users saying that they are receiving messages that are not intended for them. I have checked that this is the case and can see that in some instances multiple users are added to the same conversation ID
aboxshall commented
Hi Mare,
We discussed this via our livesupport and I believe we identified what the issue was; if you need any help in the future feel free to reach out to us once again.