taxjar/taxjar-magento2-extension

Error deleting nexus address

Closed this issue · 2 comments

subbu1993 commented

Preconditions

  • Magento Version: 2.1.2
  • TaxJar Version: 0.7.4
  • PHP Version: 7.0.20-1~dotdeb+8.2
  • PHP Memory Limit: 256M
  • Backup States: FL
  • Backup Last Updated: 10-02-2017

Steps to reproduce

  1. Delete an existing nexus address

Expected result

  1. Nexus address gets deleted
  2. Backup rates have refreshed to not include counties from the deleted nexus address

Actual result

  1. An error message in the admin panel saying "Something went wrong deleting this nexus address."

image

I have debug logging on and nothing is currently being written to debug.log

Additional notes:

Updating (clicking the "Save nexus address button") an existing nexus address also throws an error saying "We can't save this nexus address right now."

fastdivision commented

@subbu1993 Thank you for the detailed report. Looks like an account-specific issue with our API. Can you send this info and your TaxJar account email to support@taxjar.com so I can take a closer look?

subbu1993 commented

@fastdivision I have a support request open, I am closing this issue hence.

Thanks