Error Retrieving Media
Closed this issue · 3 comments
A couple days ago I noticed that HomeAssistant was no longer showing images from my Arlo cameras - the API was returning a 500 error. Ultimately I found that the HA code could not retrieve any of the camera's last_video properties.
I decided to try connecting directly through the python-arlo API and see if I could get to the root cause. I am seeing the following:
`from pyarlo import PyArlo
arlo = PyArlo("", "")
Traceback (most recent call last):
File "", line 1, in
File "/usr/local/lib/python3.7/site-packages/pyarlo/init.py", line 52, in init
days=days)
File "/usr/local/lib/python3.7/site-packages/pyarlo/media.py", line 29, in init
self.videos = self.load(days)
File "/usr/local/lib/python3.7/site-packages/pyarlo/media.py", line 69, in load
)[0]
IndexError: list index out of range
`
It seems like Arlo may not longer be providing the expected data to initialize PyArlo, so I wanted to raise awareness and see if the root cause could be determined.
I forgot that a recent addition to my system was an Arlo doorbell. I tried removing that from the system config, and found that everything started working correctly again! Any idea why a doorbell would be breaking the video code?
@MizterB thanks for reporting the issue. Doorbell is not yet supported and we might need to filter the object correctly as it could be mixing with the regular cameras.
@MizterB could you try to see if the code above workaround the problem?