Matches missing on 1920-IA-M41
jvens opened this issue · 2 comments
jvens commented
Not sure exactly what is wrong, but TOA shows 13 matches but when you click on the matches tab no matches show up. I just tried to re-sync the data using the DS tool and it says my access to that event has expired. Can you please re-sync the data.
Also, what is the window on access time. Not all of our events have internet connection and the ability to run DS live, and those events I sync when I receive the archive files usually a day or two after the event is over. I had the same issue trying to sync an event from Thursday last week yesterday.
Nate2019 commented
Fixed.
ofekashery commented
From now, the window on access time is 6 days before and 6 days after the event.