Tracking Events not being fired

[wroberts15]

Certain tracking events present in my vast xml are never being fired. These events include fullscreen/exitfullscreen, mute/unmute, and skip (maybe it works, but I cannot skip the ad event after removing 'controls' attr from my video element). I've been stuck on this for quite awhile..

Anyone got any ideas on how to help?

[joshmadewell]

@wroberts15 Do you have an example vast tag url that I can use to test skip ad?

I've noticed the skip ad issue but have don't have an ad that always provides the skip functionality.

[wroberts15]

This is my attempt so far around line 160

errorFn = function() {
          // Inform ad server we couldn't play the media file for this ad
          vast.util.track(player.vastTracker.ad.errorURLTemplates, {ERRORCODE: 405});
          errorOccurred = true;
          player.trigger('ended');
        },
        muteFn = function() {
          player.vastTracker.setMuted("mute");
        },
        unmuteFn = function() {
          player.vastTracker.setMuted("unmute");
        };

    player.on('canplay', canplayFn);
    player.on('timeupdate', timeupdateFn);
    player.on('pause', pauseFn);
    player.on('error', errorFn);

    // wroberts15
    player.on('mute', muteFn);
    player.on('unmute', unmuteFn);

[wroberts15]

I can post the vast in a moment

[wroberts15]

  <?xml version="1.0" encoding="UTF-8"?>
  <VAST xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="2.0">
     <Ad id="1">
        <InLine>
           <AdSystem>intranet</AdSystem>
           <AdTitle><![CDATA[HTTP -1]]></AdTitle>
           <Impression><![CDATA[http://example.com/p?exmple1=[campaign-id1]&ex5=[creative-id]&ex6=[ad-placement-id]&c6=[impression]]]></Impression>
           <Creatives>
              <Creative>
                 <Linear>
                    <Duration>00:00:30</Duration>
                    <MediaFiles>
                       <MediaFile delivery="streaming" type="video/mp4" scalable="true"><![CDATA[http://office.intranet.com/tests/html5_tests/tests/static/pepsi_vs_coca.mp4]]></MediaFile>
                       <MediaFile delivery="progressive" type="video/webm" scalable="true"><![CDATA[http://office.intranet.com/tests/html5_tests/tests/static/pepsi_vs_coca.webm]]></MediaFile>
                    </MediaFiles>
                    <TrackingEvents>
                       <Tracking event="start"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-start-id]&c6=[start]]]></Tracking>
                          <Tracking event="pause"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-pause-id]&c6=[pause]]]></Tracking>
                          <Tracking event="resume"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-resume-id]&c6=[resume]]]></Tracking>
                       <Tracking event="firstQuartile"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-firstq-id]&c6=[firstQuartile]]]></Tracking>
                       <Tracking event="midpoint"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-midpoint-id]&c6=[midpoint]]]></Tracking>
                       <Tracking event="thirdQuartile"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-thirdq-id]&c6=[thirdQuartile]]]></Tracking>
                       <Tracking event="complete"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-complete-id]&c6=[complete]]]></Tracking>
                       <Tracking event="skip"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-skip-id]&c6=[skip]]]></Tracking>
                       <Tracking event="mute"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-mute-id]&c6=[mute]]]></Tracking>
                       <Tracking event="unmute"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-unmute-id]&c6=[unmute]]]></Tracking>
                       <Tracking event="fullscreen"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-fullscrn-id]&c6=[fullscreen]]]></Tracking>
                       <Tracking event="exitfullscreen"><![CDATA[http://example.com/p?exmple1=[campaign]&ex5=[creative-id]&ex6=[ad-exitfs-id]&c6=[exitfullscreen]]]></Tracking>
                    </TrackingEvents>
                    <VideoClicks>
                       <ClickThrough><![CDATA[http://www.intranet.com]]></ClickThrough>
                       <ClickTracking><![CDATA[http://example.com/p?exmple1=[campaign-id1]&ex5=[creative-id]&ex6=[ad-placement-id]&c6=[click-thru]]]></ClickTracking>
                    </VideoClicks>
                 </Linear>
              </Creative>
           </Creatives>
        </InLine>
     </Ad>
  </VAST>

[wroberts15]

Still working through the issues but looks like player.on('mute', muteFn); will work if you listen to volumechange, --> player.on('volumechange', muteFn); just need to figure out what the actual volume is