Blank message list and reading pane after upgrading Thunderbird

Question

Blank message list and reading pane after upgrading Thunderbird

artpoli opened this issue 6 months ago · 16 comments

Thunderbird version: 115.9.0 (64-bit)
Thunderbird Conversation version: 4.1.6
Operating System: Windows 10

After the last update of Thunderbird, the message list and reading pane are empty (blank space). Switching between folders and restarting Thunderbird didn't help.

After disabling the extension and restarting Thunderbird everything works as expected. It works normally after enabling the extension again, but only until the next Thunderbird restart. After restarting the message list and reading pane are blank again.

I couldn't reproduce the issue on my Windows 11 laptop. It only happens on my Windows 10 Desktop.

Answer 1 · 2024-04-13T09:10:36.000Z

Same here:

Thunderbird version: Beta 125.0b5 (64 bit)
Thunderbird Conversation version: 4.1.7
Operating System: Windows 11

Answer 2 · 2024-04-13T10:16:01.000Z

Is there anything on the error console when you hit this? (Tools -> Developer Tools -> Error console)

Answer 3 · 2024-04-13T11:51:45.000Z

Is it this one?

Answer 4 · 2024-04-13T12:23:44.000Z

Those are only deprecation warnings, and so shouldn't be affecting the add-on. Is there anything different just after startup?

Answer 5 · 2024-04-13T12:23:58.000Z

Well, just after startup & selecting a message.

Answer 6 · 2024-04-13T16:32:05.000Z

scottini commented 5 months ago

Answer 7 · 2024-04-29T06:50:31.000Z

Same here:

Thunderbird version: 115.10.1 (64 Bit)
Thunderbird Conversation version: 4.1.7
Operating System: Linux Mint

Answer 8 · 2024-04-29T07:28:37.000Z

@maiermic it would be helpful if you could also check the error console as per the above, just in case there's something different there.

Answer 9 · 2024-04-29T08:50:49.000Z

I disabled the Add-on and restarted Thunderbird. The list was shown. I enabled it and restarted. The list was not shown. I did this twice. After disabling, restarting, enabling and restarting again, the list was shown, even though Thunderbird Conversation was enabled. @artpoli @scottini Can someone reproduce this?

@Standard8 There are no logs (errors or warnings) related to Thunderbird Conversation at the moment. I check logs next time, the issue occurs. I don't want to restart again, since I'm happy that it is working right now, but might not after the next restart 😅 I briefly checked the logs, when the issue occured last time and can't remember that I saw something relevant, but I can't say for sure right now.

Answer 10 · 2024-05-17T19:46:18.000Z

I disabled the Add-on and restarted Thunderbird. The list was shown. I enabled it and restarted. The list was not shown. I did this twice. After disabling, restarting, enabling and restarting again, the list was shown, even though Thunderbird Conversation was enabled. @artpoli @scottini Can someone reproduce this?

@Standard8 There are no logs (errors or warnings) related to Thunderbird Conversation at the moment. I check logs next time, the issue occurs. I don't want to restart again, since I'm happy that it is working right now, but might not after the next restart 😅 I briefly checked the logs, when the issue occured last time and can't remember that I saw something relevant, but I can't say for sure right now.

I can confirm the exact same behavior. It seems that the conversations extension no longer functions in the new update. I have to keep it off in order to select mailboxes and read emails.

Answer 11 · 2024-05-17T20:28:03.000Z

OK, except that now, after another update of Thunderbird today (and another restart) I re-enabled Conversations Extension and it seems to work again. I will keep a watch on it, but seems something more random is happening with the extention?