online-grievance-dashboard

Team Name: Cognizant-Pirates Team Members: Neel,Madhusudhan,Yogamani Balusamy,Madhana sundar,Badri Narayanan

Technologies Used:

Android Java/J2EE Rest services Responsive UI Phonegap IOS

Current system working based on the mentioned options

  • SMS based
  • mobile no based
  • online based(NA) Citizen CMA App - Smart Phones
  • Property Tax
  • Profession TAX(EC)
  • Water Meter
  • Birth Reg
  • Death Reg
  • Feedback
  • Tender analysis
  • Rainfall Info
  • Emergency Info - through Push notifications….
  • Complaints - Send the complaints based on Area/locality/ward/Category to the online system with optional pic upload feature

online Grievance Dashboard - Online System & Mobile App

Municipal Admin Logs the complaints based on category with validation/ Approval Officials to be assigned based on the Area/CAtegory Take necessary action & report back to the online system

CMA Dashboard Analytics - Tablets

Senior officials to track the relevant municipals/corporation based on Grievance analysis report data from the online system