call-center-analytics
There are 16 repositories under call-center-analytics topic.
aws-samples/amazon-transcribe-live-call-analytics
Amazon Transcribe Live Call Analytics (LCA) Sample Solution
TimKong21/PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Case-Experience
Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.
brunocampos01/predict-which-customers-a-call-center-should-contact
Predict which customers should a call-center call for greater assertiveness in a sale
py-vcon/py-vcon
Official Repo for python-vcon and py-vcon-server Python packages
AjNavneet/TimeSeries-ARCH-GARCH-AWS-Deployment
ARCH and GARCH models along with MLOps pipeline using AWS platform to deploy model in a production environment.
DataVisualizationExpert/Call-Center-Analytics-Dashboard-using-Power-BI
Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.
Andrewwango/aws-custom-calls
An AWS serverless AI services pipeline for analysing call center calls, with custom analytics built around AWS Transcribe and AWS Comprehend and insights published on AWS Quicksight.
bdavis19/Call-Center-Analytics
Call center statistical analytics for staffing level.
Megha-pd/Dashboard-and-Presentations
Power BI Dashboards and Power Point Presentations
Ratafar22/Call-Centre-Performance-Analysis
This analysis measures the performance of a call centre and assessed the satisfactions and sentiments of customers.
adamyangyang/operations-analytics
This project involves helping a telecoms company better understand how its call center operations are performing on a daily basis.
Sambhaji-Dhage/PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Internship-Case-Experience
PwC Switzerland Power BI in Data Analytics Virtual Case Experience helps build foundation in data analysis and visualization with Power Bi
WilliamSmithEdward/CMSSupervisorAutomation
VB.Net code for interfacing with Avaya's CMS Supervisor call center management software.
AjNavneet/Gaussian-TimeSeries-MLOps-AWS-Deployment
Gaussian Time Series model and MLOps pipeline using the AWS to deploy the model in a production environment.
AjNavneet/Multiple-Linear-Regression-TimeSeries-Analysis-Call-Centre
Time series model using multiple linear regression on call-centre data.
shubhamkushwah2509/pwc-internship
an internship where i use different data set and analyse call centre trend , churn analysis and diversity inclusion analysis