otrs-ticket-notification
There are 5 repositories under otrs-ticket-notification topic.
mo-azfar/OTRS-CustomMessage-API
API for custom message delivery agent (telegram, slack, msteam, rocketchat)
mo-azfar/OTRS-Extended-Ticket-Notification
extend default Ticket Notification module to send notification to Telegram / Slack / RocketChat users (agent).
mo-azfar/OTRS-Ticket-Notification-To-Telegram-Group
OTRS - Send a ticket notification to SPECIFIC TELEGRAM GROUP based on Queue upon ticket action. E.g: TicketQueueUpdate
mo-azfar/OTRS-Ticket-Notification-To-MS-Teams-Channel
OTRS - Send a ticket notification to MS Teams Channel upon ticket action. E.g: TicketQueueUpdate
mo-azfar/OTRS-Ticket-Notification-To-Slack-Channel
OTRS - Send a notification to Slack Channel upon ticket action. E.g: TicketQueueUpdate